So close to being a good place to stay. A few tweaks and they could be there. We stayed in the family suite, there is a kitchenette with coffee station in the room with 6 glasses but only 2 coffee cups. I called the front desk to ask for at least one more, one of our party was ill had been to Urgent Care and just starting antibiotics so sharing wasn't a good idea. One of our guests is in the hospitality business and prepped me to kill them with kindness which I did I was polite, respectful. Despite that we were refused despite explaining why we were asking. I could possible believe there was a mug shortage silly as that sounds. The next morning we realized there was breakfast (no we weren't told that at check in) and saw 100s of styrofoam cups, makes you wonder why wasn't that solution wasn't offered. No attempt whatsoever to help, in fact I was put on hold for a long time in the middle of the conversation, I thought maybe she was seeking a solution but no just interrupting our conversation to assist another.
Our room was very NOISY sounds like a motor running on back wall. Comes from hotel next door. They share a common center wall.
Had a $200 visa card that front desk couldn't figure out how to use. Took to Disney and they used it no problem.
Location is great, room size too. However, desk staff weren't at all interested in being helpful. Wouldn't want to have a true emergency and rely on help from that group. Door lock broke and maintenance fixed quickly - a plus as we were locked out in the cold and rain! Negative that it happened.
There you have it - 5 on a scale of 1 --10. Tells you how much a lazy staff influences the experience. The property seems fairly typical of those across from Disney. Convenient but dated and not particularly well maintained. Tight parking, really average breakfast but it serves the purpose.
I was prompted to write this review after the hotel sent me an email asking for my impressions of our stay. I shared most of what is above and received no response. No apology, no explanation, just ignored. Pretty much captures the whole experience!!!
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- Also Known As:
- Anaheim Camelot Hotel Anaheim
- Anaheim Camelot Inn And Suites
- Camelot Inn Anaheim
- Anaheim Camelot Inn Suites