I booked this room for our family for our first vacation ever to Disneyland. After I had already booked it, I started reading the reviews and was getting very nervous about all the comments about how dirty the hotel was. I was going to cancel and find something else but their was nothing else available in our price range. So, I prepared myself and brought my own sheets and towels and cleaning supplies! First of all, when we got to the hotel around 6pm, there was 3 guests already waiting to be checked in. They informed us they had been waiting in the lobby for 30 minutes and they could not find anyone to help them...we tried calling the hotel and just got voicemail. We walked around the property and could not find anybody!!! Finally, after another 30 mins (the poor people that were there before us had waited an hour) an employee finally came to the front desk and said there was an emergency she had to deal with......you think if she was the only one there she would have left a note at the front desk or something but there was absolutely nothing there. When we finally got checked in, we went up to our room on the 4th floor. I was already nervous because the elevator smelled so bad, but nothing could prepare you for the smell of the hallway once we got off. Our room was filthy. The bed looked like someone had come in and taken a nap on their break. There was crap stains in the toilet, the kitchen was filthy......everything from the sink to the counters to the cabinets and the fridge. And the smell was disgusting. We had the windows open the whole 4 days we were there to try and air out the room but nothing helped. I do not recommend this hotel to anyone......especially those with small kids like myself who like to sit on the floor and touch everything!
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- Also Known As:
- Extended Stayamerica Anaheim Hotel Anaheim
- Extended Stay America Anaheim
- Extended Stay Anaheim
- Anaheim Extended Stay