I stayed here a month ago with my brother and his family. Our first impression of the hotel was good. The room was good. The rates were good. Sadly, this was short lived when we discovered that my brother's truck was broken into in their parking lot. Someone broke into my brother's car and stole the entire 3rd row seat out of his SUV. The receptionist's response to this was "oh no, not another one". After reading reviews on Travel Advisor, other people have posted that the same thing has happened to them in this hotel's parking lot.
I have tried to reach out to the hotel to discuss this but they are not responsive. There wasn't even any hotel management on site the day this happened. Clearly they know they have an issue with theft in their parking lot but they are choosing to do nothing about it. They have one security guard that roams a HUGE parking lot and obviously it isn't enough. If someone has the time to take an ENTIRE 3RD SEAT out of a SUV without anyone noticiing, then it's time for more security guards.
We ended spending almost $1500 in deductable to cover the cost of the stolen items from the car. I would never stay here again....NEVER.
- Official Description (provided by the hotel):
- The Staybridge Suites Anaheim Resort is located in the heart of Anaheim, just minutes from the Disneyland Resort. Our 143 suites come in 3 sizes, the largest of which sleeps up to 8. The room is designed to be your home away from home, each suite features a full size kitchen (no oven) complete with dishes, utensils, sofa sleepers and DVD/VHS players in the living room. We offer complimentary amenities that include a daily hot breakfast, mid-week evening reception, guest laundry facilities, business center and high-speed wireless Internet.Visit Angels Stadium, home of the L.A. Angels of Anaheim, only 1 mile from the hotel and the Honda Center, home of the Anaheim Ducks hockey franchise within 3 miles. The Block at Orange and the Anaheim Garden Walk are within one mile of the hotel to fulfill your shopping needs. On a business trip? If so, the Anaheim Convention Center is within 2 miles of the hotel. Of course the main attraction of Anaheim is the Disneyland Resort which is only minutes from the hotel. Don't forget you can save time and money by purchasing your Disneyland Resort Park Hopper Tickets at our front desk! For your convenience the Anaheim Resort Transit makes at stop at the hotel to provide transportation to the Disneyland Resort, Anaheim Convention Center, Anaheim Garden Walk and The Block at Orange at nominal fee.A valid credit card or cash deposit is required at check-in.As to Disney photos, logos, properties Disney. ... more less
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- Also Known As:
- Staybridge Suites Anaheim - Resort Area Hotel Anaheim
- Anaheim Staybridge Suites