My boyfriend, his cousin, and I stayed there from Friday July 1, 2005 to Monday July 4, 2005. I am so impressed with the care we recieved. When we arrived on Friday I noticed that my purse was missing, so we checked in and went straight to our room (the front desk staff was pleasant I might add). Our room was very spacious and the bathroom was beautiful. Like I mentioned earlier we arrived by shuttle and I thought my purse was left in the shuttle but when we called they did not have it. So I needed to contact the local pharmacies to refill my medicine that was in my purse and the front desk was very helpful by providing phone numbers. We also needed to conact the other hotels that we had dropped off other guests at and they also gave us the phone numbers without hesitation. No luck with my purse STILL. So we decided to head over to Downtown Disney but before we left we stopped over at the front desk to see if my purse was left outside NO LUCK.. But as we were leaving the manager at the desk inquired as to whether or not it had been found and I told her no and she offered to continue to contact the shuttle people for me, which I thought was extremely nice of her. So while we were out she was hard at work for me. To me that is wonderful customer service considering she did not need to go out of her way for me. Needless to say I still have no purse but I left with such satisfaction from not only my stay at the Anabella but also the compassion of the employees. They were all so pleasant to speak to and went out of there way to make sure our stay was wonderful. I would also like to add that the location was perfect. We were right across the street from the entrance to the parking lot and there was a tram that took us to the front of Disneyland. There were also two really great restaurants next to our hotel called Tiffys and Cocos great food great cost. We really wanted to eat at the Tangerine Grill but everytime we got back from Disneyland it was closed. But thats okay because from this point on we will be staying at the Anabella Hotel for each trip to Disneyland.. WITHOUT QUESTION. Trust my review you will be pleasantly satisfied.. Thanks again to the Anabella for making our stay worth the while despite the mishaps in between.
- Official Description (provided by the hotel):
- Enjoy comfortable accommodations and the warm decor the perfect retreat upscale interiors, Divine TM pillow top beds, a sleep experience by the Anabella Hotel, crisp white bedding and elegant granite bathrooms. Its well appointed location is just minutes away from our Awarding Winning Tangerine Grill and Patio well known for its eclectic California Cuisine. ... more less
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- Also Known As:
- Anabella Hotel Anaheim
- Annabella Hotel Anaheim