Our family and friends have been coming here for the past 10 years. When we first stayed here we love it! The past couple of years have been hit or missed with this last trip this past weekend a complete let down. The room was ok but clearly beat down. The pool was close on Sunday from 11-6 for a private party. Who closes a hotel pool on a Sunday? We have kids and were disappointed they couldn't hang out and swim before heading back to the park for round 2. The topper was waking up early Saturday morning only to be greeted by a huge bug on the floor! I wont mention what type it was but it was enough that my wife wanted to leave and go somewhere else for the rest of the trip. Now, to be fair the location is great, the service has been good. I mention the bug thing to the front desk and it was like nothing had happen. Not even a call from the hotel manager. I didnt expect anything from the hotel other than a call from a manager. Not the customer service I expected. Its been good for the bost part but its time to move on - specially the value for the money it is just not there anymore...sad.
- Official Description (provided by the hotel):
- Enjoy comfortable accommodations and the warm decor the perfect retreat upscale interiors, Divine TM pillow top beds, a sleep experience by the Anabella Hotel, crisp white bedding and elegant granite bathrooms. Its well appointed location is just minutes away from our Awarding Winning Tangerine Grill and Patio well known for its eclectic California Cuisine. ... more less
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- Also Known As:
- Anabella Hotel Anaheim
- Annabella Hotel Anaheim