We almost didn't book this hotel based on some negative reviews. I'm glad we did, because we had no problems staying here. Our trip was 5 nights over Spring Break, and included Easter. The Disney Parks were packed and there was a comic/pop art convention next door so the hotel seemed completely booked, but I never felt it to be overcrowded by any means.
The front desk staff was attentive, friendly and quick. I never had a problem walking right up to the desk at any time of the day (or night).
All the rooms have a balcony. We were given one that faces away from Disney, and had a great view to the hills once some of the haze lifted in the mornings. The desk was sufficient. Two bottles of water in the room each day. It also has a well hidden fridge and a room safe, and a coffee maker. The coffee and tea packets that were used were replaced by housekeeping each day.
We timed the walk from the bus lot at Disney to the hotel door (since the walk back always feels harder than the walk to the park). 13 minutes with 2 stops for traffic lights. We had stayed at a hotel within a similar distance and chose not to get the A.R.T. passes knowing the walk isn't all that far (for us).
The deal on the room was through Disney as a Good Neighbor hotel. I'm not sure if these are included in other packages, but our deal included self-parking and a $25 a night resort food&beverage card ($125 for us loaded all at once). We used it for room service breakfast, breakfast at Molly's (one of the hotel restaurants) and for drinks and appetizers at the lobby bar while catching up with friends. The food was nothing to write home about, but nothing to complain about either, it was exactly as it was ordered and exactly what I expected. You should know, room service automatically adds gratuity to your bill, but it isn't covered by your food & beverage card and will show up as a room charge when you check out.
Internet is not included, but I have service off my smartphone, so it wasn't a factor for us in deciding on this hotel. but it is something to be aware of.
We did use the guest laundry, but did not take advantage of the pool.
A couple things to be aware of: We were near the elevators. You can hear them through your walls. It didn't bother us, but it might be the kind of thing that bothers you, so now you know.
Also, I read a couple times in the reviews that people didn't enjoy hearing the families in the hallway so early. Disney has Magic Mornings where they open their gates an hour early for guests with an early admission on their passes. During spring break, the parks regularly opened at 8am, which means the gates opened at 7am for these pass holders. Families looking to take advantage are probably up at 5:30am and headed to Molly's to eat as they open at 6am. We were never woken up by the early risers, but you should know they exist, and shouldn't be surprised by them so close to Disneyland.
We had a great time on this trip and would stay at this hotel again.
- Official Description (provided by the hotel):
- The Sheraton Park Hotel at the Anaheim Resort is ideally located within walking distance to the Disneyland Resort, the new Anaheim GardenWalk and the Anaheim Convention Center. ... more less
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- Also Known As:
- Sheraton Park Hotel At The Anaheim Anaheim
- Sheraton Anaheim
- Sheraton Park Hotel Anaheim Resort
- Anaheim Sheraton
- Sheraton Park Hotel Anaheim California