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“Very Poor Customer Service & not Family Friendly!”

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Sheraton Park Hotel at the Anaheim Resort
Ranked #36 of 119 Hotels in Anaheim
Certificate of Excellence
Reviewed December 9, 2003

We stayed there over a four day period and experienced one problem after another. The room tempeature could not be controlled independently and we froze when we were there during the day. And all they offered was a space heater that did not work. We experienced a "break in the boiler" and waited for two hours to take showers after being on the road for over 6 hours. We missed Dinner plans with family and yet remained uncompensated fro THEIR error.They had an $8.00 per night parking charge plus an additional $.52 charge for something else that NO advertisement for this hotel stated before hand. We were seated in a room next to the elevator that ran all night long and when we asked to change rooms this was not in the hotels plan. So, If you have extra money to blow per night plus $.75 cents to call locally than this is your place. Otherwise not family friendly and the customer service SUCKS!

Thank mesa_family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,223 - 2,229 of 2,382 reviews

Reviewed November 7, 2003

Spent 4 nights at the Coast Anaheim. Very good value. Large, clean room; friendly people; no stale smoke or perfume odors in the non-smoking room; nice (small) private balcony. Exceptionally convenient to Disney.
One downside is that the large sliding glass door out to the balcony is not double-paned. Even in my 10th-floor room, there was a moderate but continuous background roar of traffic and other urban phenomena.
Would stay again without hesitation.

Thank ShirazSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2003

1  Thank mpoppendieck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2003

2  Thank Pv_Langosta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Calgary,Albera Canada
12
Reviewed October 5, 2003

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Calgary, Alberta Canada
12
Reviewed September 26, 2003

2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Los Angeles
14
Reviewed September 11, 2003

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Park Hotel at the Anaheim Resort

Address: 1855 S Harbor Blvd, Anaheim, CA 92802-3509
Phone Number:
Location: United States > California > Orange County > Anaheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#19 Business Hotel in Anaheim
#20 Romantic Hotel in Anaheim
#25 Family Hotel in Anaheim
Price Range: $145 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Park Hotel at the Anaheim Resort 3.5*
Number of rooms: 490
Official Description (provided by the hotel):
The Sheraton Park Hotel at the Anaheim Resort is ideally located within walking distance to the Disneyland Resort, the new Anaheim GardenWalk and the Anaheim Convention Center. ... more   less 
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Also Known As:
Sheraton Park Hotel At The Anaheim Anaheim
Sheraton Anaheim
Sheraton Park Hotel Anaheim Resort
Anaheim Sheraton
Sheraton Park Hotel Anaheim California

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