After coming from the Carlsbad Sheraton for two nights prior, we were very disappointed with this Sheraton. It wasn't near as clean and the rooms were tiny. My younger boys usually take baths but the bathtub looked disgusting so they had to shower every night. The tile floor in the bathroom also looked dirty. We booked using our starwood points and they told us we could get a roll away bed here since we have 3 young kids. When we checked in we were told we couldn't get a roll away bed since it was against fire codes. Our daughter had to sleep on the floor for 3 nights. We went to a lot of trouble trying to get extra bedding to pad the floor. After requesting it we were only brought one sheet and an acrylic blanket. No duvet or pillow. Finally after complaining and requesting it again we got it. Both of the restaurants (Overland and Molly's have pretty good food). We also shopped for food at the little food mart in the lobby. The people working there were very stingy with the condiments and insisted they had put a knife and jam in the bag with the toast even after we told them they didn't. Really? They also tried passing off their coffees as Starbucks, but the latte's tasted like the machine ones you'd get at a hospital and they were $4.85 for a grande vanilla latte. I used starwood points so it was free to stay here, but if I had to pay I would try somewhere else since there are an abundance of hotels within the same distance of Disneyland. I think they know that they have a prime location so the hotel doesn't have to be clean or have good service.
Gary, the bell hop was awesome. Such a nice and friendly guy and very informative.
- Official Description (provided by the hotel):
- The Sheraton Park Hotel at the Anaheim Resort is ideally located within walking distance to the Disneyland Resort, the new Anaheim GardenWalk and the Anaheim Convention Center. ... more less
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- Also Known As:
- Sheraton Park Hotel At The Anaheim Anaheim
- Sheraton Anaheim
- Sheraton Park Hotel Anaheim Resort
- Anaheim Sheraton
- Sheraton Park Hotel Anaheim California