This was our third stay at Disney's Grand Californian since 2011. The hotel is impressive, but at the prices they charge to stay there, it should be, lol. And you absolutely cannot beat the proximity to the theme parks of the Disneyland Resort. If you want convenience and can afford upwards of $400 a night, this is the place to be. We spend a great deal of time in Disney's California Adventure, and we could be walking in that park within 5 minutes of leaving our room. And we find the rooms spacious enough for our needs (a family of four including two teens).
But on our two most recent stays (January 2013 and May 2013), I was absolutely disgusted at the condition of the carpeting in our room. The bottom of my feet were BLACK from walking on that carpet within 30 minutes of taking a shower. That is completely unacceptable. We didn't complain about it the first time, but on our most recent trip in May 2013, I called Guest Services our first night, and shared my feelings on the fact that the carpets were filthy. They steam cleaned the carpets in the room the next day (we were staying for 6 nights and I wanted clean carpets), but we should have never had to ASK to have that done. Housekeeping needs to do a better job of monitoring the carpeting, and putting the rooms on regular schedules for carpet cleaning. Filthy carpets in a room that costs as much as the rooms at the GC do is ridiculous.
Beyond that, the service is very good. Requests for additional towels, etc. were always handled quickly, and always followed up with a call to make sure we got what we needed.
- Official Description (provided by the hotel):
- This stunning hotel offers premium accommodations and rich dining experiences in American Craftsman style and elegance. With its world-class spa, an impressive array of amenities and impeccable Disney service, Disney's Grand Californian Hotel & Spa defines grandeur in every way. Located in the heart of Downtown Disney District, this hotel is just steps away from exceptional dining and entertainment. And with your park ticket, enjoy an exclusive entrance to Disney California Adventure Park. ... more less
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- Also Known As:
- Grand Californian Hotel
- Grand California Hotel
- Disney California Hotel
- Disneys Grand Californian Hotel
- Disney Grand California Hotel
- Disney Grand Californian Hotel
- Disneyland Grand Californian Hotel
- Disneys Anaheim