I can't imagine how this place is still in business. Even Motel 6 is better than the Dolphin's Cove Resort. DO NOT STAY HERE!! We checked in and when we walked into our 3 bedroom unit, it was hot and stuffy (there is no central A/C in any units) We found bird feathers in the living room and hallway. We finally figured out why - because there were birds nesting on top of the exterior part of the wall A/C unit. There was bird droppings all over the A/C unit. Imagine if the feathers could make it into the room then the odor and fumes from their urine/droppings did to. We were disgusted. We called the front desk and they sent maintenance. Maintenance installed little spikes on top of the unit to keep the birds away, but they didn't bother cleaning the unit. We complained again and they came back and hosed down the unit from below (we were on 2nd floor). There was still bird droppings everywhere. They offered to move us into a different unit (only 1 available). We went to see it and although there was no bird poop on the units, there was a 1/4 inch gap on each side of the wall A/C unit and the wall. You could see the outside through the cracks - imagine what creatures could crawl through those holes. We decided to stay in our original room, but we never ran the air condition all week. Keep in mind, this is August which is the hottest month in SoCal.
The room was not cleaned well, the carpets were still damp in some areas, there were food drippings on the side of the stove. The furniture is outdated and feels/look dirty. Luckily, we weren't there much during the week. The pool area including the BBQ's, pingpong tables and recreation room all close at 10pm. This is so early because a lot of people are just getting back from the amusement parks or dinner. The place is like a graveyard after 10pm, everyone is kicked out of the pool/recreation area and there is no where else to hangout except your nasty room.
The staff is not professional at all. I have stayed at dozens of timeshare resorts and the staff is something similar to a staff at a carwash.
It is shocking that Wyndham allows this place to operate with such low standards, they should shut this place down and RENOVATE asap.
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- Also Known As:
- Dolphin`s Cove Hotel Anaheim
- Dolphins Cove Hotel
- Dolphins Cove Anaheim
- Dolphins Cove Resort Anaheim