Travelled to this hotel for a 2 week stay to attend an event which my daughters were taking part in. Making a trip from Ireland we decieded to stay for the 2 weeks to make the journey worth while. We spent a total of 24 hours travelling and arrived to the hotel at 23:30 local time only to be advised that our rooms were not reay - How can a hotel room not be ready at 23:30 when check-out is 12:00???
The hotel itself is clean and there are some nice staff there however they were not child friendly at all and seemed to be more interested in "business" clients rather than us "holiday" makers and had absolutely no time for the kids at all. We decieded to have a drink in the lobby one evening andf were told to move at approx. 23:45 as the bar was closed and they wanted to vacume the carpet - in other words - get out of here. for a 4* hotel this was a really babd and rude way to be treated.
I tried to withdraw cash from the ATM in the lobby it left me $80 short and then shut down I approached the reception and was told there was nothing they can do as they don't own it - fair enough however it was only after I argued with the staff that they decieded to make a call - the $80 was eventually re-imbursed but will very little assistance from the staff. Another member of our group opened a window in the room and jammed her fingers causing sevear brusing and bleeding to her fingers only to be told that she shouldn't have opened the window. There was no sign saying "do not open" so how where we supposed to know???
The beds are the most uncomfortable I have ever slept in they were in a kind of V shape that both me and my wife kept rolling into the middle all night and did not sleep very well during our entire stay. This was reported but nothing done.
I would definatly return to Anaheim in the future as there is loads to do Disney, Universal, Knotts Berry Farm etc but I will NEVER return to this hotel. I was very dissapointed with my stay here especially as it was a 4* hotel I was expecting a lot more.
- Official Description (provided by the hotel):
- Anaheim Marriott combines highly-appointed accommodations and superior service to rank among the best hotels in Anaheim. An ideal choice for a family trip, discover dream vacations made easy from one of the top hotels near Downtown Disney. Anaheim guest rooms and suites feature contemporary decor and upscale amenities. Unique among Anaheim hotels, experience nFuse, a stylish bar and restaurant offering fresh California cuisine, handcrafted cocktails, and an impressive wine list. For a quick lunch or snack, visit our on-site Marketplace or Starbucks. After a day of sightseeing or meetings, enjoy a workout in our state-of-the-art fitness center, soak up the sun at our resort-style pool, enjoy a snack on our dining deck or cozy up by the fire pit. Plan seamless business trips to our hotel near the Anaheim Convention Center. With over 100,000 square feet of event space, our hotel in Anaheim is perfect for conferences, weddings and banquets. Enjoy an unforgettable Southern California stay at Anaheim Marriott. ... more less
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- Also Known As:
- Marriott Anaheim Hotel Anaheim