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“Great room, service and Internet”

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Holiday Inn Express & Suites Napa Valley - American Canyon
Ranked #2 of 3 Hotels in American Canyon
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great room, service and Internet”
5 of 5 bubbles Reviewed June 5, 2013 via mobile

It's been my second time at this hotel, close to downtown napa; good value for money. Clean rooms, fast Internet, free parking, good breakfast and service. I highly recommend this hotel if driving distance from downtown is acceptable.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CPH_iwersen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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283 reviews from our community

Traveler rating
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    9
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Chico, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed May 24, 2013

Stayed there for a couple days while in Wine Country. Nice hotel for the price. Driving distance to pretty much any vinyard in the area. Downtown Napa about 10 or so miles away too. Room didn't have much though..no fridge, microwave. Pretty much a bed, dresser, tv, and bathroom. It was nice, but nothing special. The breakfast was so so, but free.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review, June 10, 2013
Dear Greg R,

Thank you for taking the time to post your comments. It is great to know that you found our hotel to be nice. However, I am sorry that the breakfast served did not completely live up to expectations. We will use your comments to improve our efforts.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Regards,

Pam G
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland
Level Contributor
55 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed May 20, 2013

Lovely friendly staff greeted us on arrival. The rooms were spacious, clean and quiet. It was the last night of our trip and it was great to be in such a lovely hotel. Fantastic shower with plenty of hot water .
Breakfast included was a bonus. plenty to choose from and again friendly staff. Check in and check out was a breeze and free car parking was included. being a little bit further away from the middle of Napa meant prices were reasonable and proved to be better value for money . Happily recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brenette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wailuku, Maui
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

We had a nice stay at the Holiday Inn Express & Suites. The staff was kind and helpful. We needed a refrigerator in the room and they furnished one without charge. The front desk staff was great, doubling as concierge. A reasonable breakfast is served every morning. The only problem we had is that one day our room didn't get made up (but housekeeping was excellent on all other days).

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MaluhiaMaui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed April 22, 2013 via mobile

We stayed for two nights while visiting the Napa Valley area. The guy who was on reception when we arrived was very helpful and gave us lots of information and recommendations. The room was spacious, clean, modern, well equipped and decorated nicely. We had initially booked for one night but extended our stay. The lounge / breakfast area was comfortable and nicely decorated and the breakfast each morning was well stocked with lots of choice. The whole hotel looks very new and clean, and the room was really good value. We would definitely stay here again if we're ever back in the area.

Stayed April 2013, traveled with family
Helpful?
Thank LondonFlipflops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Highlands Ranch, Colorado
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 18, 2013

My husband and I went to Napa Valley for the day and stayed at the Holiday Inn in American Canyon during our stay. This hotel is perfect if you are going to go into Napa and not too expensive. The hotel was very clean, the room was big and our stay was comfortable. The fitness center was the only downside of the hotel. There were two treadmills and two elliptical and two of the machines were broken. American Canyon does not offer much in regards to food and the hotel does not have a restaurant so we had to drive a bit to find food. The hotel does offer a complimentary breakfast that was good.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Emily A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Napa Valley - American Canyon, responded to this review, July 2, 2013
Dear Emily A,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness.

However, We’re sorry we fell below your expectation regarding our fitness center. We will address these point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, California
Level Contributor
60 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 25, 2013

Stayed here Feb.22 to Feb 24th for the 24hrs of LeMon car race at the Sonoma raceway. The room was good size, updated decor,free good breakfast and had a small gym.
The location is great its next door to restaurants, super Walmart, and about 15-20 mins drive to downtime Napa. Its 10 mins to Vallejo, fairgrounds and amusement park.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RN2GO925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Napa Valley - American Canyon

Property: Holiday Inn Express & Suites Napa Valley - American Canyon
Address: 5001 Main St, American Canyon, CA 94503-1196
Phone Number:
Location: United States > California > Napa Valley > American Canyon
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in American Canyon
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Napa Valley - American Canyon 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
NOW OPEN! The NEW Holiday Inn Express & Suites Napa Valley is located in one of the world s most prestigious wine regions featuring first class dining, golf courses, and wineries. Situated at Napa Junction across from beautiful Main Street Park the hotel is adjacent to numerous eateries and retail businesses including Starbucks, Sonic and Wal-Mart. A short eight mile drive along historic HWY 29 brings you to downtown Napa with world-renowned restaurants, boutique shops and Yountville & St. Helena with over 350 wineries & numerous championship golf courses. For family fun try Six Flags Discovery Kingdom Vallejo. Adults will love the Napa Valley Wine Train s lunch & dinner excursions through Napa s countryside. Notable local area companies include Foster s Wine Group, Coca Cola, GL Mezetta & Anheuser-Busch. Napa Valley s newest hotel has 101 luxuriously appointed guest rooms and suites are equipped with pillow top beds, the signature Smart Bath Collection, 32 flat panel televisions, and complimentary wired/wireless high-speed Internet access. The hotel also features a beautifully designed patio area with outdoor pool and spa, a state-of-the-art exercise room, business center, and over 2,000 square feet of flexible meeting space. Make your experience in the wine country a memorable one and join us at the Holiday Inn Express & Suites - the only hotel in the Napa Valley where you can Stay Smart! ... more   less 
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Also Known As:
Holiday Inn Express And Suites Napa Valley - American Canyon
Holiday Inn Express & Suites Napa Valley - American Canyon Hotel American Canyon

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