We stayed at the Gold Street Extended Stay for five days. When we first checked into the room, we noticed a strange artificial smell, very strong. Like a fragrance that a taxi driver would hang in their car. We went to the front desk to complain, and they explained that it was something the cleaning staff sprayed in the room and it would go away. That was wrong. I was able to pinpoint the source of the horrible smell- a fragrance sheet of some sort stuck in the air conditioner filter. I'm not talking a fabric softener sheet - I'm talking an industrial strength gel of some sort stuck on a large piece of cardboard wedged in the air conditioner! I removed it and threw it away, but even then it was impossible to use the air conditioner without the whole room absolutely stinking, and the nights were too warm to sleep comfortably without it. The hotel is obsessed with this fragrance. I noticed half a sheet of this fragrance stuff stuck inside the Halloween pumpkin in the front lobby! If you dislike the smell of artificial fragrance, avoid at all costs. The staff was very nice, and the room was decently clean. But the smell...was horrible.
- Official Description (provided by the hotel):
- Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more less
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- Also Known As:
- Extended Stayamerica San Jose - Santa Clara Hotel San Jose
- Extended Stay San Jose
- San Jose Extended Stay