Staying here on business, mostly having a positive experience. Rooms very clean and modern - love the updated bathrooms. There is a restaurant downstairs and the room service menu is great. Also, there is the gym here which I have not visited. The front desk has been excellent so far... I have had some issues and they remedy them quickly. For example, my hair dryer was broken and they sent a brand new one up in about 10-15 minutes. I attempted to purchase some soda from the vending machine and the machine ate my money and didn't give me any soda, so I called the front desk and they sent me up replacement soda. I appreciate their willingness to try to please and right situations. The bed is very comfortable, rooms a decent size.
Minor complaints : SUPER thin walls, you can literally hear your neighbor fart. I'm not kidding about that... and my neighbor is very gassy. Last night my room neighbor was blasting music until 2 am. I did call the front desk and I think they attempted to get the fellow to quiet down but they started the music back up again. Also, the bathroom stuff is Aveda (awesome!) but they do NOT provide any body wash/proper body soap. All you get is hand soap. I asked housekeeping for body soap/wash specifically and still did not get any. Oh well, right? Just bring your own, I would have if I had known. I'd stay here again (and bring my own body wash). Over all a very decent hotel :)
- Official Description (provided by the hotel):
- Transform your upcoming vacation or business trip into an inspiring journey when you stay at the Renaissance ClubSport Aliso Viejo Laguna Beach Hotel. Our resort-style hotel offers spacious guest rooms featuring contemporary furnishings, plush bedding, modern technologies and complimentary Wi-Fi. Let the stress melt away at R Spa, our full-service day spa, or enjoy a rewarding workout session with available personal training and nutrition counseling at ClubSport, our state-of-the-art fitness center. Our Renaissance is home to Citrus Fresh Grill, offering flavorful New American dishes including a menu of healthy options under 485 calories. With 5,500 square feet of event space, our Aliso Viejo hotel is ideal for memorable weddings and corporate meetings. Guests at our hotel will enjoy easy access to Disneyland(R), Laguna Beach and a wide variety of upscale shopping and dining. Enjoy unexpected luxury and thoughtful amenities at every turn when you stay at the Renaissance ClubSport Aliso Viejo Laguna Beach Hotel ... more less
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- Also Known As:
- Renaissance Clubsport Aliso Viejo Hotel Aliso Viejo
- Renaissance Aliso Viejo
- Aliso Viejo Renaissance