Stayed 4 nights. Let me start with the good: wonderful customer service at front check in desk and breakfast buffet. Very comfortable bed, linens, and overall accommodations. Not a fan of the bright color scheme for the hotel, but didn't impact my stay. Lol. Now the other: when I arrived on Sunday afternoon valets were no where to be found, with random cars parked and blocking ability to enter or exit. During my first night I heard the door next to my room open then slam several times; it literally shook the wall and woke me from a dead sleep. In the morning I noticed the door beside me was to a storage room. When the slamming started again on my second night, I counted 5 slams then stuck my head out and asked the young man if he would mind NOT slamming the door again. He was quite surprised and apologized. I stopped by the front desk at 7 am to suggest additional staff awareness or training for the convenience of those staying in these areas of the hotel. Did not hear a single slam nights 3 and 4. :). Accurate bill slipped under the door. Self parking couldn't be more convenient, and is clean and well light.
- Official Description (provided by the hotel):
- Transform your upcoming vacation or business trip into an inspiring journey when you stay at the Renaissance ClubSport Aliso Viejo Laguna Beach Hotel. Our resort-style hotel offers spacious guest rooms featuring contemporary furnishings, plush bedding, modern technologies and complimentary Wi-Fi. Let the stress melt away at R Spa, our full-service day spa, or enjoy a rewarding workout session with available personal training and nutrition counseling at ClubSport, our state-of-the-art fitness center. Our Renaissance is home to Citrus Fresh Grill, offering flavorful New American dishes including a menu of healthy options under 485 calories. With 5,500 square feet of event space, our Aliso Viejo hotel is ideal for memorable weddings and corporate meetings. Guests at our hotel will enjoy easy access to Disneyland(R), Laguna Beach and a wide variety of upscale shopping and dining. Enjoy unexpected luxury and thoughtful amenities at every turn when you stay at the Renaissance ClubSport Aliso Viejo Laguna Beach Hotel ... more less
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- Also Known As:
- Renaissance Clubsport Aliso Viejo Hotel Aliso Viejo
- Renaissance Aliso Viejo
- Aliso Viejo Renaissance