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“The hotel is centrally located on Webster St and is...”

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Hawthorn Suites by Wyndham Oakland/Alameda
Ranked #1 of 8 Hotels in Alameda
Certificate of Excellence
Reviewed April 24, 2013

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Erlinda G
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornAlamedaCA, Assistant General Manager at Hawthorn Suites by Wyndham Oakland/Alameda, responded to this reviewResponded May 2, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Reviews (673)
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532 - 538 of 673 reviews

Reviewed April 23, 2013

We were pleasantly surprised at the great set up for a 2 bed room, with a separate sitting room and tv. Seeing that we were close to the elevator made us wonder if it would be noisy...but no...very quiet and our room was wonderfully clean and well equipped with coffee's, tea, iron, fridge, hairdryer, lotions, etc. This made our ride to the Bay Area so much more pleasant since we didn't have to drive back home after an evening of dancing at the USS Hornet. Even more appreciated was the smile that was on every employees face, greeting us at any point of our stay...especially the breakfast group!! Thank you very much!!

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank randlb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornAlamedaCA, Assistant General Manager at Hawthorn Suites by Wyndham Oakland/Alameda, responded to this reviewResponded May 2, 2013

Thank you so much for your review of the hotel. We are so happy to know that you enjoyed your stay with us. It warms our hearts that you greatly enjoyed the customer service provided to you. Please keep your promise and come back soon.

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Reviewed April 14, 2013

  • Stayed: April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Shawna S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornAlamedaCA, Assistant General Manager at Hawthorn Suites by Wyndham Oakland/Alameda, responded to this reviewResponded April 18, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed April 12, 2013

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Sharon W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornAlamedaCA, Assistant General Manager at Hawthorn Suites by Wyndham Oakland/Alameda, responded to this reviewResponded April 18, 2013

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Reviewed April 7, 2013

We spent a week at the Hawthorn Suites and we were very happy with the facility as well as the very friendly employees. The rooms are not fancy, but they were very clean and well maintained. Everyone we interacted with were very friendly and helpful. The location was a great starting out point for good restaurants and shopping.

  • Stayed: March 2013, traveled with family
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Thank hawaii971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornAlamedaCA, Assistant General Manager at Hawthorn Suites by Wyndham Oakland/Alameda, responded to this reviewResponded April 11, 2013

Thank you for your review of the hotel. We appreciate all of the nice things you had to say in regards to the property and the friendly staff. We hope that you come back for many more visits.

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Reviewed April 2, 2013

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hawthorn Suites by Wyndham
Thank Ronald S
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
HawthornAlamedaCA, Assistant General Manager at Hawthorn Suites by Wyndham Oakland/Alameda, responded to this reviewResponded April 4, 2013

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Reviewed March 30, 2013

DO NOT STAY HERE!

We stayed at this hotel for a sailing school. The rooms are TINY! Housekeeping stole an iPad charger and management never responded to requests to discuss it. Then they charged us $25.00 for having makeup on two towels. This is something that happens at home all of the time and it comes out in the wash. Then, to top it all off, they charged two credit cards for the cost of the stay - one was used for the reservation and we changed to another card when we checked out.

THESE GUYS ARE CROOKS!!!

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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2  Thank Tom L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HawthornAlamedaCA, Assistant General Manager at Hawthorn Suites by Wyndham Oakland/Alameda, responded to this reviewResponded April 4, 2013

We're sorry to know that you didn't enjoy your stay. In regards to your comments about the housekeeping staff, they are very honest and dedicated employees who have no reason to take any of our guests belongings, it has never happened before. The stained towels are apart of the incidentals that hotels charge for. It is a common practice for hotels to charge for damaged property. When the manager called and discussed with you over the phone, it was explained that your card was authorized upon check in and not charged, the funds, depending on the bank, will hopefully be released soon. We strive to make every guests stay as enjoyable as possible and, again, we're sorry you didn't enjoy yours.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hawthorn Suites by Wyndham Oakland/Alameda

Address: 1628 Webster St, Alameda, CA 94501-2134 (Formerly Oakland/Alameda Hawthorn Suites LTD.)
Phone Number:
Location: United States > California > Alameda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Alameda
Price Range: $164 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham Oakland/Alameda 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Hawthorn Suites By Wyndham located in the beautiful city of Alameda, just a mile from downtown Oakland, was newly built in 2003 and renovated in 2011. The hotel offers superior amenities and great customer service in addition to studio suites with a King or two Queen beds, some with sofa sleepers. Complimentary hot breakfast buffet includes eggs, potatoes, meat, pancakes, juices, fruits, yogurt, hot and cold cereal, Starbucks coffee and a variety of teas. Parking and T1 reliable wifi are free and there are several nice restaurants within walking distance of the hotel. Bus and train connections are conveniently located nearby to San Francisco and other destinations and attractions in the Bay Area. Come and stay at our hotel to experience superior hospitality from a dedicated staff. ... more   less 
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Also Known As:
Hawthorn Suites By Wyndham Alameda Hotel Alameda
Hawthorn Suites Alameda
Alameda Hawthorn Suites

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