there aren't many choices in Alameda. I've stayed with the same group of people twice at this hotel. Last time 2 years ago some people had truly dumpy rooms. The place has been entirely remodeled since them but already there are signs of wear as cheap materials were used so flooring is already coming up. This is a low service concept, I get that, but they don't even deliver what little service they offer.
We had 2 rooms for a week. My son got in his room and there was hair on the bedding!!. so he went down and requested clean bedding but he had to make the bed himself! They don't normally clean the room each day unless you pay extra. We requested one cleaning mid week. They did our sons room but not ours. They also never collected the dirty bedding that had been there on his arrival and he'd left in the closet. Our room wasn't cleaned at all. we requested cleaning again on our way out the next morning. we returned at 3 pm and it still hadn't been done so I brought down all our towels to change and told them to cancel the cleaning because we wanted to nap. Not long after that housekeeping knocked on the door waking us from our nap!
Also, they frequently cleaned up the pitiful 'grab n go' breakfast up to a full hour before it was supposed to be closed.
The windows were very dirty and this made a bad 1st impression and ruined the view of the pretty marina. The mattresses were rather hard and made my back hurt.
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- Also Known As:
- Extended Stay America Oakland / Alameda Hotel Alameda
- Extended Stay America Alameda
- Extended Stay Alameda
- Alameda Extended Stay