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“Hampton Inn, exceeded my expectation”

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Hampton Inn & Suites Oakland Airport-Alameda
Ranked #2 of 8 Hotels in Alameda
Certificate of Excellence
GreenLeadersBronze level
Reviewed March 6, 2014

After experiencing my 2nd Hampton's stay (in two different states), it's rather clear to me that they've set a high standard across their chain. The hotel was really clean (lobby, dining area, rooms), little perks like a complimentary breakfast and even complimentary coffee in the lobby as you arrive added a nice little touch. The rooms were spacious, with a wide screen television and FREE wifi/high-speed internet. Staff very friendly and helpful.

  • Stayed: February 2014, traveled with family
    • Value
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Review collected in partnership with Hampton
Thank Chad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded March 23, 2014

Dear Chad,

We really appreciate your very favorable review of our hotel. We are proud to be part of the Hampton family, because of the high standards which you described. We think Hampton offers a great value with many extra benefits.

Thank you for you loyalty to Hampton and our hotel.

Sincerely,
Dhruv Patel
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (738)
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508 - 514 of 738 reviews

Reviewed March 5, 2014

breakfast not good, location not good, suttle bus not good, sleep quality is very good. breakfast not good, location not good, suttle bus not good, sleep quality is very good. breakfast not good, location not good, suttle bus not good, sleep quality is very good. breakfast not good, location not good, suttle bus not good, sleep quality is very good. breakfast not good, location not good, suttle bus not good, sleep quality is very good. breakfast not good, location not good, suttle bus not good, sleep quality is very good. breakfast not good, location not good, suttle bus not good, sleep quality is very good.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded March 23, 2014

Dear Michael,

I am glad that you enjoyed the quality of your sleep while staying with us. I regret that you were disappointed with other aspects of your stay. Your opinion is very important to us, so I would like to apologize to you personally. Please feel free to contact me at your convenience.

Thank you for taking the time to share your comments.

Sincerely,
Dhruv Patel
Director of Operations
dhruv.patel@hilton.com

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Reviewed March 5, 2014

Way better than average accomadations for the price, conveniently located, and free breakfast to boot! Totally satisfied, although you could hear the occasional plane taking off from the Oakland Airport, still not a problem.

  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hampton
Thank alansM3208QR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded March 23, 2014

Dear Guest,

Our goal is to make our customers travels easy and stress free. Judging from your review, we are succeeding. Thank you for staying with us and commenting on the convenient location and comfortable rooms and facility.

We look forward to being of service to you in the future.

Sincerely,
Dhruv Patel
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 20, 2014

Stayed here for a family event that took place nearby in Alameda... as with most Airport hotels, I would only likely return if I needed to stay near the airport or if I have to be nearby again.

It is a clean, easy to access, very close to the airport hotel. Rooms and suites are comfortable but economical, they don't exude luxe, but aren't an old boring room either. Bath products are low quality. Street side rooms are quiter as it's not a busy or congested area. Back side rooms have a beautiful view of plane tires hitting pavement.

There are some basic niceties like complimentary, tea and coffee all day and cookies in the afternoon but other than that the food is awful... It is literally poorly re-heated frozen goods from a local grocery store... except for the make your own waffle (always a favorite of mine, no matter what).

Room Tip: A high floor is always best. But try to make sure you get a room facing the street, usually the wro...
  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank mrjsuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded March 5, 2014

Dear Guest,

Thank you for taking the time to share your thoughts about our hotel. I am happy that you found the location convenient and enjoyed our many complimentary benefits such as our tea and coffee and fresh baked cookies. I regret that you did not care for our breakfast items. We take our guests’ reviews very seriously, so we appreciate your comments and will share them with the Hampton brand team.

We appreciate your business and hope to be of service in the future.

Sincerely,
Dhruv Patel
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 19, 2014

This is not a destination hotel. But if you need a place close to the Oakland Airport or to Alameda (where we were gathering for a family event) it is perfectly located. The rooms are large and clean and the weekend rate gave us excellent value. The breakfast was serviceable. We weren't really interested in other amenities.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded March 5, 2014

Dear Richard,

I am so glad that our location was perfect for your family event. Even better that you considered our hotel a good value with our many complimentary benefits such as the shuttle service, breakfast, Wifi and more.

We look forward to accommodating you for your next family get-together.

Sincerely,
Dhruv Patel
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

Stayed one night and was given a HC room - nice large room, and bathroom - BUT the plastic grip connecting the shower head to the metal rail attached to the wall was broke so I had to manually hold the head to actually take a shower - difficult enough for me - but impossible for a handicapped person. The AC/heat unit didn't work either - room was clean and quiet, staff was welcoming, but it was expensive for a Hampton - it is also a little off the beaten path

  • Stayed: February 2014, traveled on business
    • Value
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Thank Tribesman5398
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded March 5, 2014

Dear Guest,

I am happy that you were pleased with the clean and quiet rooms and our friendly staff.

Regarding the problem with the shower and AC/heat, I can assure that we take your comments very seriously and will take appropriate action. Thank you for taking the time to share your experiences with us. We appreciate your feedback so that we can improve our service.

Sincerely,
Dhruv Patel
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2014

Very convenient to the Oakland airport and fantastic customer service once onsite. Away from any restaurants and sites, but perfect for most needs. Excellent breakfast with real food and a very clean hotel.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Christopher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded March 5, 2014

Dear Christopher,

Thank you for your five star review of our hotel. It’s great to hear your compliments for our friendly service, convenient access to the airport, tasty breakfast and clean rooms.

We appreciate your sharing your thoughts and look forward to welcoming you back again.

Sincerely,
Dhruv Patel
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Oakland Airport-Alameda

Address: 1700 Harbor Bay Pkwy, Alameda, CA 94502-3000
Phone Number:
Location: United States > California > Alameda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 8 Hotels in Alameda
Price Range: $168 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Oakland Airport-Alameda 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Complimentary Guest Shuttle available from 4:00AM - 1:00AM daily. ... more   less 
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Also Known As:
Hampton Inn And Suites Oakland Airport
Hampton Inn & Suites Oakland Airport Hotel Alameda
Hampton Inn Alameda

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