We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Clean, clean, clean, and friendly!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hampton Inn & Suites Oakland Airport-Alameda
Ranked #1 of 8 Hotels in Alameda
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 2, 2014 via mobile

Sparkling clean room, friendly and accommodating staff ("Sure! We can run you by the UPS Store to mail things home before taking you to the airport. Yes, we'll wait.") that completely won us over. Excellent experience! Agree with the reviewer who wrote that it is one of the best airport hotels anywhere.

Stayed: January 2014, traveled with family
1  Thank Amy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded January 8, 2014

Dear Amy,

Thank you for such an enthusiastic review of our hotel. Your compliments for our team’s extraordinary helpfulness were so great to hear. We are so proud of their commitment to hospitality, so I will certainly share your comments with them.

We appreciate your business and look forward to your next visit with us.

Sincerely,
Dhruv Patel
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (778)
Traveler rating
Traveler type
Time of year
Language
  • More languages

562 - 568 of 778 reviews

Reviewed December 27, 2013

First of all, it's nice to be able to post a five-circle review. So many of the "luxury" hotels cut corners, and wind up being overpriced hotels which offer a moderate level of service. After all, when you go to a hotel, a bed and a room are pretty much the same anywhere in the world, so what does one pay for? SERVICE!
In addition to being in a very pleasant location on the bay, in a totally secure area (I have NO QUALMS about leaving my car in an unsecured lot here for a week), everyone we encountered at this property (desk personnel, breakfast staff, the van driver - absolutely EVERYONE) was pleasant, helpful, complimentary, and interested in the guests' wellbeing. This, despite working Christmas Day.
The hotel is no more than 5 minutes from the terminal, and the shuttle takes you there without delay.
The rooms are of average size, but clean, with adequate television channels and double-paned windows.
The breakfast was standard Hampton fare, but had hot bacon.
I would absolutely return - in fact, I am looking forward to it.

Room Tip: It would seem as though the bay side (odd rooms) might have a slightly better view. But, no complain...
See more room tips
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Boeing767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded January 8, 2014

Dear Guest,

Thank you so much for your five-star review of our hotel. I am so glad that you enjoyed the hospitable service, the accommodations and the breakfast. The fact that you felt so comfortable with the safety of our location is great to hear.

We appreciate your business and we look forward to being of service again.

Sincerely,
Dhruv Patel
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013

"Heated" pool was too cold to swim in, Hot tub was only lukewarm, no mini fridge in the room and when the staff was asked if there was any nice dining in the area we were referred to "Chinese, Japanese or Mexican" just up the street. Had to call a friend back home who grew up in the area to get a good restaurant recommendation.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded January 8, 2014

Dear Jennifer,

Thank you for taking the time to share your comments about your stay with us. We will certainly use your review as a service lesson for our team.

I regret that the pool and spa were not satisfactory and that our staff did not offer a more helpful suggestion for dining options. That is certainly not the level of service that we intend to provide our guests and that our hotel is known for.

I would like to offer my personal apologies, please feel free to contact me when it is convenient for you.

Dhruv Patel
Director of Operations
dhruv.patel@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 23, 2013

Excellent guest service and very comfortable and quiet rooms. Complimentary breakfast was not the usual scrambled eggs and sausage you get when you get a free breakfast with room. It was very good and added to value of stay.

  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded January 8, 2014

Dear Linda,

Your description of our hotel as a Five Star Hotel at affordable price sums up what we intend to offer our guests. Thank you for expressing it so well and sharing your compliments with others in this review.

We appreciate your business and hope to see you again!

Sincerely,
Dhruv Patel
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 19, 2013

I have always found that Hampton Inn and Suites offers a good value for a not-many-frills place to stay. While never a destination hotel, the fact is that sometimes you need a place to sleep in a certain location. This property is right on the bay, very close to the airport, and they make an effort to deliver a trouble free experience. The bedding is not the finest, and there aren't many amenities, but then you are not paying for more. Our room was located near the electrical room, and we moved in the middle of the night to get away from the buzz. They moved us without a fuss, and refunded one night's charges. Can't ask for more than that. Be aware that they play musical rates, so make sure you get a good rate, and don't believe them if they say a certain class of rooms is sold out.

  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Michael P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded January 27, 2014

Dear Michael,

Thank you for taking the time to share your thoughts about our hotel. I am pleased that you found our location convenient and that you enjoyed a no-hassle stay with us. Our goal is to provide a good night’s rest for our guests, so I am happy that your accommodations were satisfactory.

Regarding our room rates, they generally reflect the demand in the area. As a rule our mid-week prices are higher than the weekend due to the large number of business travelers.

We appreciate your business very much and look forward to being of service to you in the future.

Sincerely,
Dhruv Patel
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

At first glance, there isn't much that would separate this Hampton airport motel from most others. However, once you check in you immediately notice the superior customer skill set of one representative named Kathy. She always addressed us by name, made certain that colleagues who arrived later were put in touch with us, and always exhibited a professional and courteous manner. We had 5 people staying there from across the country and all 5 were blown away with her skill set. I would recommend this place to anyone staying in the Oakland area.

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank IgolfNXS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded January 8, 2014

Dear Guest,

We are so proud of our team's commitment to service and your review confirms their outstanding sense of hospitality. I will share your comments with them. Cathy, in particular will be pleased.

Thank you for your business, it is much appreciated!

Sincerely,
Dhruv Patel
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 18, 2013

I travel to Alameda on business often, but this was my first stay at this Hotel. I was shocked at how nice, fresh, clean, helpful, and well furnished it was. I will make this my hotel of choice on all my future travels to the area. Location is perfect for Oakland airport as well.

  • Stayed: December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Duane77077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhotels, Director of Operations at Hampton Inn & Suites Oakland Airport-Alameda, responded to this reviewResponded January 8, 2014

Dear Guest,

What a wonderful review of our hotel! I am so happy that you enjoyed our hotel and the easy access to the airport, nice dining options and fun sightseeing on both sides of the Bay. Many of our guests appreciate our complimentary shuttle service which operates within a 3 mile radius for business and leisure transportation.

Thank you for being our guest, we hope you will visit us again!

Sincerely,
Dhruv Patel
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Alameda
4 mi away
Hawthorn Suites by Wyndham Oakland/Alameda
2.2 mi away
Hilton Oakland Airport
4.2 mi away
Executive Inn & Suites
Executive Inn & Suites
#2 of 49 in Oakland
924 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Best Western Plus Airport Inn & Suites
0.5 mi away
Extended Stay America - Oakland - Alameda Airport
2.9 mi away
Radisson Hotel Oakland Airport
Show Prices
Show Prices
Show Prices

Been to Hampton Inn & Suites Oakland Airport-Alameda? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn & Suites Oakland Airport-Alameda

Address: 1700 Harbor Bay Pkwy, Alameda, CA 94502-3000
Phone Number:
Location: United States > California > Alameda
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Alameda
Price Range: $130 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Oakland Airport-Alameda 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
Complimentary Guest Shuttle available from 4:00AM - 1:00AM daily. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Travelocity, Hilton Hotels Direct, Hotels.com, Orbitz, Hotwire, getaroom.com, Cancelon, HotelQuickly and TripOnline SA so you can book your Hampton Inn & Suites Oakland Airport-Alameda reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Oakland Airport
Hampton Inn & Suites Oakland Airport Hotel Alameda
Hampton Inn Alameda

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing