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“Nice surprise in "rural" L.A. area”

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Sheraton Agoura Hills Hotel
Ranked #3 of 3 Hotels in Agoura Hills
Arroyo Grande, California
Level Contributor
95 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Nice surprise in "rural" L.A. area”
Reviewed December 30, 2012

Though not exactly close to downtown LA, this Sheraton, if your destination is the coast near Malibu or the Thousand Oaks/Calabasas/west San Fernando Valley area, is a terrific value.
Clean, well-maintained, spacious rooms with comfy beds and a Club Level with complimentary breakfast are some of the draws. Breakfast included hot scrambled eggs and sausage and bacon as well as the standard cereals, fruits, etc. Seating is limited inside but there is an outdoor section if the weather is good and the views are delightful.
Staff at all levels is friendly and "in-service." Ask and you will be accommodated! Check various websites for good price as it varies. Starwood site also runs specials from time to time.

Room Tip: We like it really quiet so if you are of like mind, ask for a room facing the mountains behind, not...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank worldly2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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499 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (123)
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English first
Wray, Colorado
Level Contributor
157 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed December 12, 2012

We stayed at this hotel before running the Malibu International Marathon. We were really spoiled by the front desk. There was a little confusion at check in, mainly because of poor communication from the folks in charge of the marathon. We were given a great room on the 3rd floor, with a balcony overlooking the pool. We were also given club level access, which was really nice. I would highly recommend paying extra for that. There were appetizers and soft drinks in the evenings, and hot breakfast (eggs, bacon/sausage, breads, fresh fruit, hot/cold cereal, juice) every morning in the club room. The bed was huge and comfy. The room was very quiet--except for a couple of hours when some rude person decided to ditch their dog in their room so it could bark like crazy. The bar is small, but the bartender is nice. Food service in the bar area was exceedingly slow. The pool is small, but ok for a quick dip to cool off. This isn't really a kids hotel. It would be a good hotel for business travel. Overall the staff was awesome--They even sent wine and cheese to our room to welcome us to California!. I would stay here again. There are a couple of restaurants across the street. We ate at Lab Brewing which was fun, with good food/beer.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Plainstravellors
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cuenca, Ecuador
Level Contributor
160 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed December 6, 2012

I stayed 4 days because of a business trip. Hotel was clean, rooms were big and service was just fine. Ask for a room with a view to the highway - the mini pool in the back is quite but a little awkward. It was just what I expected.

Even it's nearby the highway the sleep quality is just fine. It's nearby Thousand Oaks and a good alternative the Inns there. It is also 35 minutes away from Camarillo Outlets, 15 minutes from the Oaks mall, 45 mins from LAX.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guz V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
4 reviews
Reviewed November 24, 2012

I've spent the past 8 months in this hotel while traveling for business and now that the renovations are complete I think it is the best overall hotel in the area. The breakfast spread and staff is exceptional. The remodeled dining room/bar and outdoor seating is great after a long day. The location is set in the gorgeous hills of California and in a very quiet area compared to the other hotels in the area.

Room Tip: 3rd and 5th floor rooms have a step out balcony
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  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton A, Manager at Sheraton Agoura Hills Hotel, responded to this review, December 10, 2012
Dear Mike,

Thank you for sharing your wonderful experience and for making our Hotel your "home away from home" these last 8 months. Our hotel just completed a $6 million renovation on all of our public areas. This include the Lobby, H2O Grill, Liquid Lounge, Fitness Center, Club Lounge and the signature Link@Sheraton experienced with Microsoft computer workstations. We have also added new furniture near the poolside so you can sit back, relax and enjoy the beautiful setting.

We are thrilled to hear that you had a great experience and we hope to welcome you back in the future.

Regards,
Sheraton Agoura Hills Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contadora Island, Panama
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed November 22, 2012

The price was right, the service was excellent and the front desk personnel were so helpful and friendly we drove 1/2 hours to return to the hotel a different night. Glenn at the front desk in particular was most helpful given that we had loads of questions and needed directions etc. Teh only reservation we have about this hotel is that they charge for room wifi. It is free in the lobby and because we are constantly traveling we need to keep up with our business and would prefer to do that for free from our room like we did in every other hotel. The cost is minimal yet is seems unnecessary for them to charge.

Room Tip: this is strictly a convenience hotel given the location - and it does have a pool which we prefer to...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Travelingwomyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton A, Manager at Sheraton Agoura Hills Hotel, responded to this review, December 10, 2012
Dear Travelingwomyn,

Thank you for taking time to provide a review for our Hotel. We are happy to hear you enjoyed your time with us. Thank you for sharing the tip regarding our swimming pool as well as your feedback on the free wifi located in our public spaces. Sheraton helps our travelers stay connected and the nominal in-room charge for wifi access is another option to the free public wifi.

Our hotel has just completed a $6 million renovation on all of our public areas. This includes the Lobby, H2O Grill, Liquid Lounge, Fitness Center, Club Lounge and the signature Link@Sheraton experienced with Microsoft computer workstations. We have also added new furniture near the poolside so you can sit back, relax and enjoy the beautiful setting.


Regards,
Sheraton Agoura Hills Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 13, 2012

Our stay at his hotel was quite enjoyable. It's very convenient for travelers on highway 101 and as other reviews have mentioned, the beds are very comfortable. Our room was clean and nicely decorated. Not much of a view overlooking the hotel roof, but no big deal. Hallway carpeting can give you vertigo, but otherwise the place is nicely kept and the pool and jacuzzi area were also very well maintained. Staff was very friendly and ready to help with any problems. Room service and in - house meals were great. There are also lots of other casual dining and fast food options nearby, within easy driving distance from the hotel.

Our only complaints/suggestions are that the hotel had a ride/drive event with a local auto dealer going, and the congestion that created near the entrance way was inconvenient for guests arriving and departing. Perhaps moving that farther down the ample parking lot would ease the problem in the future. Also, when booking on the hotel web site the pictures of the bathrooms show the suite bathroom. We had booked a club floor deluxe room and had hoped for the bathroom shown in the hotel photos. Our bathroom was fine, just not as fancy and no jacuzzi bath as in the one we had expected. The manager was very sympathetic to our disapointment in that respect and she refunded the extra club floor charge to compensate us for the mix up, which was most kind of her.

We had a very restful stop here, and would not hesistate to return.

Room Tip: Ask for a room facing the back side if you want a view of the pool and hills behind the hotel instea...
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Omsibuc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton A, Manager at Sheraton Agoura Hills Hotel, responded to this review, December 10, 2012
Dear Omsibuc,

Thank you for taking time to provide a review for our Hotel. We are happy to hear you enjoyed your time with us. Thank you for sharing the tip regarding the view from our guest rooms which face the hillside of the Santa Monica Mountains. We appreciate the feedback concerning the images of our guestrooms and steps have been taken to add additional images so as to avoid any confusion regarding the room type booked.

Our hotel has just completed a $6 million renovation on all of our public areas. This includes the Lobby, H2O Grill, Liquid Lounge, Fitness Center, Club Lounge and the signature Link@Sheraton experienced with Microsoft computer workstations. We have also added new furniture near the poolside so you can sit back, relax and enjoy the beautiful setting.

We hope to welcome you back soon!


Regards,
Sheraton Agoura Hills Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 13, 2012

We booked on Hotwire and had a reasonable rate, the beds are comfortable, room is sufficient and staff are helpful.

As previously mentioned, decor is quite dated but when you have a comfortable bed and clean room, I think you should be happy!

Did not use pool or gym but did have breakfast which was good.

Hotel is just of the highway but sound isn't an issue. Bit of a random location but fine for driving through an area.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sheraton Agoura Hills Hotel

Property: Sheraton Agoura Hills Hotel
Address: 30100 Agoura Rd, Agoura Hills, CA 91301-2004 (Formerly Renaissance Agoura Hills Hotel)
Phone Number:
Location: United States > California > Agoura Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Agoura Hills
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Agoura Hills Hotel 3.5*
Number of rooms: 280
Official Description (provided by the hotel):
Located in the Santa Monica Hills, our hotel has breathtaking views in every direction. If you're planning an event in the area, check out our meeting rooms, banquet space, and ballrooms. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, Expedia, Priceline, Ctrip TA, Cancelon, getaroom.com, TripOnline SA and HotelsClick so you can book your Sheraton Agoura Hills Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Agoura Hills Renaissance

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