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“Reservation Mysteriously Canceled” 1 of 5 bubbles
Review of Hampton Inn & Suites Agoura Hills

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Hampton Inn & Suites Agoura Hills
Ranked #2 of 3 Hotels in Agoura Hills
Certificate of Excellence
Illinois
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Reservation Mysteriously Canceled”
1 of 5 bubbles Reviewed May 9, 2007

I recently intended to stay at the Hampton Inn Suites Agoura Hills. Upon arrival at the Hotel, we were informed that our reservations had been canceled by a third party that had nothing to do with the reservation. This was even though we had a confirmed reservation guaranteed with our credit card and there was no attempt to contact us to notify us of the cancellation. Upon asking how this was possible, we were informed that this happens all the time and in fact that this is Hilton's policy. To date there has been no effort by Hampton or Hilton to apologize or logically explain this incident.

  • Disliked — The attitude of the manager
  • Stayed May 2007, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
7 Thank bg1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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547 reviews from our community

Traveler rating
    330
    163
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    16
    8
See reviews for
193
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (44)
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English first
Benicia, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed April 26, 2007

This property is a pleasant as usual Hampton Inn, and I had no problem with location, parking, or the room...they were all fine...but for some reason the Mon-Weds night manager's reception was cancelled without notice (we were not told this at checkin, but found out when we came down at the appointed time and nothing was there), and the "hot" breakfast in the morning was abysmal...while they had all the cheap bagels, coffee, and cereals you could want, the two trays for egg and/or potatoes or meats were usually empty as they were not refilled, in fact one of the trays had never been used..the other one had a eggs formed into small squares with cheese on it concoction that we all agreed was inedible.

Stayed April 2007
Helpful?
2 Thank Scarlet_Pimpernel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
missouri
Level Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed March 28, 2007

This was my second stay at the Hampton Inn in Agoura Hills. Our first visit was nice, and this was also just as nice as expected. We were in the area for six nights but could only get a room for one night here, unfortunately.

The entire property is spotlessly clean and very well-maintained. The rooms are huge and very quiet. We had a room overlooking the freeway the first time and were concerned about the noise, but the heavy windows kept out all sound.

The breakfast is always nice at Hampton, and this hotel is no exception. The area was kept clean and well-stocked.

Great choice if you are in the area!!

  • Stayed March 2007
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank jaimeeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 16, 2006

We stayed at this hotel while attending the Target World Challenge Golf Tournament at the Sherwood Country Club. I was pleasantly suprised by the quality of this hotel. Nice clean rooms, comfortable beds and very helpful and friendly staff. I can't speak for the rooms on the freeway side but our room, located on the side away from the freeway was very quiet. I payed $129.00 a night which was a tad bit pricey but considering the popularity of the golf tournament (i.e. Tiger Woods) I wasn't too suprised. I would definately recommend this hotel for anyone wanting to be in the Agoura Hills, Westlake Village area.

Stayed December 2006
Helpful?
2 Thank mjfan32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed June 17, 2006

We took a long trip down the coast from Northern California to visit the Getty Museum in L.A. and decided to stay at the Hampton Inn in Agoura Hills. We've stayed at many other Hampton Inns before and have always been happy with the quality of the rooms, amenities (particularly their hot breakfast) and the price was very good (about $125/night) - ditto with the one in Agoura Hills.

It was beautifully maintained and although it was right off the freeway, it was very quiet (albeit we didn't have a freeway side view). Breakfast was good and the staff was pleasant. Location wise, it took about 45 minutes or so drive to get to most places on the 405 (Beverly Hills, Westwood, Brentwood, etc.) but only about 20 minutes to the Getty. It's only minutes from Westlake Village.

I would definitely stay there again.

  • Stayed May 2006
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed January 5, 2006

Everything about this hotel was first class. The room had everything you could need, the breakfast was delicious (even had a "To Go" bag for those in a hurry), was very clean, friendly staff, beautifully decorated, etc. I wish all hotels were this nice.

Stayed January 2006
Helpful?
7 Thank happytraveler032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed October 2, 2005

Best Hampton Inn I've stayed in, and I've been in dozens. Very large breakfast area -- no waiting. Unexpected nicety for HI: Manager's Reception 6:30-8:00(drinks and snacks similar Embassy Suites). 500' from Ventura Hwy, but quiet. Little in the way of restaurants / shopping, Calabassis / Woodland Hills a couple exits East has more.

  • Stayed October 2005, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Agoura Hills

Property: Hampton Inn & Suites Agoura Hills
Address: 30255 Agoura Rd, Agoura Hills, CA 91301-2005
Phone Number:
Location: United States > California > Agoura Hills
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Agoura Hills
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Agoura Hills 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hampton Inn Suites Agoura Hills Hotel Agoura Hills
Hampton Inn Agoura Hills
Agoura Hills Hampton Inn

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