I reviewed this hotel back in April 2012. I reported that while the hotel was clean and generally very nice, there was a noise that kept waking us up all night. Following that review, the manager contacted me and wanted to make it up to me, but she also worked hard to find and stop the noise. She asked me detailed questions about what it sounded like and where I had heard it, and said that she was going to sleep in the room we slept in for a night to see if she could identify it.
This went above and beyond the level of service and courtesy I would have expected from this hotel! Our next stay, 3 months later, was complimentary, which was very helpful since we were moving to Arkadelphia and had our cats with us. She offered us a lovely pet-friendly room. Thank you, Anna, for your attention to detail! I will recommend that my family stay here when they come to town.
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- Also Known As:
- Hampton Inn Arkadelphia Hotel Arkadelphia
- Arkadelphia Hampton Inn