Good clean quiet room, clean bathroom, and comfy bed. Friendly and cheerful staff, always greeting you as you walk through the lobby. I am really able to relax here. And the free cookies at the front desk are awesome.More
- Free Wifi
- Free Parking
Good clean quiet room, clean bathroom, and comfy bed. Friendly and cheerful staff, always greeting you as you walk through the lobby. I am really able to relax here. And the free cookies at the front desk are awesome.MoreShow less
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A very comfortable place to stay. Great facilities, and one of the friendliest staffs I have ever met. I will definitely stay there the next time my work takes me to that part of Phoenix. One little thing that made me feel at home was the personalized card from the manager that was in my room on arrival.
What a great review! Thank you . . .now you know you don't only have to visit beautiful Arizona for work! We are delighted you enjoyed your stay with us and it is comments like these that remind us why we do what we do!
Hope to see you soon!
The front desk staff are super friendly and helpful. They also offer a free shuttle service anywhere within five miles of the hotel, which is super convenient if you don't have a car. Saves you on cab fare.
Thank you for the great comments on our Guest Services and we are glad you were able to take advantage of the shuttle - it really is convenient!
Come and see us again soon!
It was a last minut trip with my kids, even the weather was cold, my kids lovethe place and the customer services was excellen, the front desk lady was very help full and our stay was great1,
Thank you so much for your wonderful review - we will work on the "sun" for your next trip!
Hope to see you soon,
A pretty standard Garden Inn, with a few downsides. The noise from the highway was pretty loud. Both my wife and I had ear plugs and were happy that we had packed them. It may have just been due to our location in the building. The second downside was the "service" from the woman working behind the desk. I am a Hilton Honors gold member and usually get great service, but she was abrupt and rude. Specifically she would not give me cards so that my two young kids could get the free breakfast. When I brought that to their attention, she was curt and told me that it was their policy to only give us two tickets. I have spent many a night in Hilton brand hotels, including at two other locations during this trip (Hilton Long Beach, and Doubletree Reid Park Tucson), and have never had an issue getting breakfast as part of my stay, no matter whether I travel alone or with the family. To the credit of the waitress in the restaurant area, she worked it out so that my kids shared one ticket, which helped, but I was not happy having to pay for the free breakfast.
The perfect hotel to stay when you're in town for the Nascar race, or for any matter. Rooms that you would expect from a Hilton. Clean, modern, friendly staff. Free parking. Small restaurant on site that delivered a nice breakfast. Ruby Tuesdays is a walk thru the parking lot and offers good fare.
Does have a small bar for cocktails in the evening. Awesome bartender who recommended restaurants for dinner. Nice place to meet and mingle with the other guests. We will continue to return.
If you're a light sleeper, you may prefer a room at the other end of the building away from the interstate.
I wanted to drop you a quick note to thank you for your recent stay and the overall exceptional scores. I appreciate you taking the time to complete the survey and look forward to sharing the positive results with the entire team. We take the opinions and suggestions of our guests very seriously and appreciate hearing back when we have excelled. Because of these type of scores we were able scored #1 in Loyalty throughout the entire HGI Brand for the month of August (#1 out of 521 hotels) and then again #5 in October. Thank you again, and hope the next time you are in the Avondale area you will consider staying with us again.