We stayed here after reading the great review and because we are Hilton member. Check in was fast but the front desk person was not too friendly. We were told we were going to have a nice room with a pool view however the view from the living room of the suite was actually of the rooftop and you could see a little of the pool from the bedroom. The room was nice, very clean and I was very happy with the fully equipped kitchen. Was also pleased they provided breakfast as well as dinner. Although we went out to dinner, we went downstairs for breakfast. They had just ran out of eggs and when we asked the staff member if they would be replenished soon, she seem very irritated and hastily answered us under her breath and went to the back. We then decided to go to breakfast elsewhere. The morning front desk person was very nice and greeted us each time we walked thru. I would recommend friendlier check in staff and breakfast staff as those people are the ones most guest will have interaction with. We stay at Hiltons on a regular basis and although the room was definitely Hilton standards, the Customer Service needs to be improved. Only other issue was a cricket we found in the room.
- Official Description (provided by the hotel):
- Conveniently located off I-10 and Avondale Boulevard, in the progressive West Valley corridor of Phoenix. We are very close to restaurants, golf, shopping, movie theaters and other attractions such as the Jobing.com Arena, Phoenix International Raceway and the new University of Phoenix Stadium! You can relax knowing the quality and assurance of the Homewood Suites by Hilton Phoenix-Avondale has to offer being a part of the Hilton Family. ... more less
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- Also Known As:
- Homewood Suites Phoenix-Avondale Hotel Avondale
- Homewood Avondale
- Homewood Suites Avondale
- Avondale Homewood Suites