We booked our room without first looking at it. At first glance it was okay, the floors needed vacuuming and the hotel had a peculiar smell- old food perhaps? But when I went to climb into bed, I had a very unpleasant surprise- hair, crumbs and unidentified seeds between the sheets! They hadn't been changed- they were barely covering the mattress. The clerk on duty was initially very apologetic, he showed us another room, but the second room had not been dusted, and again, the sheets were dirty. I was appalled and ready to move on. The clerk got a little less pleasant at this point. He absolutely refused to reimburse us, and even recommended if we were so unsatisfied we should go see the crack hotel instead. He insisted to show us a final room, with a free upgrade, but I was we'll beyond interested in seeing another dirty room. The final room he showed us had no mattress pads, ill fitting sheets and stunk of mothballs. I was so upset and asked again to be given a refund. He flatly refused.
The next day we tried to talk to the manager. She was even less accommodating than the person we had dealt with the night before. We have not stayed overnight at this hotel, so perhaps we are not the best qualified to review it, but our experience with Superstition Inn and Suites was terrible.
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- Also Known As:
- Superstition Hotel Apache Junction
- Super 8 Apache Junction
- Super Eight Apache Junction
- Apache Junction Super Eight
- Apache Junction Super 8