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“nightmare on college street”

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Clarion Inn & Suites University Center
Ranked #10 of 16 Hotels in Auburn
Reviewed April 20, 2009

I actually checked out of this hotel about 1 hour after arrival and checked into another hotel in Opeilika making this the first time in my life I have paid NOT to stay somewhere. The hotel is beyond filthy, seedy, and run-down. I travel for both business and with my family for frequent weekend trips. I have never seen a hotel in such a condition with such utterly complacent staff. Auburn is a small town with few available hotels during big events and the attitude here is definitely "take it or leave it." My advice is leave it- or never arrive at all. Better to stay in a nearby town than at this hotel, particularly if you are traveling with children.

  • Stayed: April 2009, traveled with family
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1  Thank familytraveler080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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142 - 148 of 154 reviews

Reviewed April 20, 2009

The room was not ready when we got there even when arrived long after the check in time. We waited for almost an hour at the lobby. The toilet did not flush and we had to ask the maintenance guy who was also fixing next door. The room was dusty esp when we had the fan on. I should have brought my own beddings and towels. The shower room is filthy. One of the tiny bar soap they supply must have been recycled as it was wet and slimy when I opened it. I think it was sitting on the water and they wiped it dry. It was disgusting.

Don't be deceived by the facade of the hotel as behind it is the old motel style rooms with open/outdoor lobbys where you can hear everyone passing by your room. The elevator only goes up to 2nd floor so if your room is on the 3rd floor then you better have muscles. It has only one computer in the lobby for everyone to use. The pool looks dirty and I would not let my son near it.

It is cheap but NOT WORT IT. There are so many budget hotels around that offer a better service and comfortable room.

  • Stayed: April 2009, traveled with family
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1  Thank tennis09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2009

This is a former Days Inn. It was while I was at college at Auburn (2000-2004) and must have just recently changed hands as the hotel room cards still had the Days Inn logo on them.

If you book on the website, be prepared for some issues. I booked a single room and somehow ended up with a reservation for two rooms. The staff seemed totally unsurprised by this.

The room was not ready when I arrived (even though it was well after check in time). I, along with several others, had to wait more than an hour for our rooms to be ready.

Hotel advertises free wireless internet. While it is true that there is wireless and it is free, the signal strength (at least in my room) is so low as to be totally unusable. The only place in the hotel that had a sufficiently strong signal was the lobby.

The room quality is what could best be described as typical for a motel built in the 70s. Maintenance needed some work; my toilet ran nearly constantly for the weekend.

Now, having said all that, the location is great - only a few miles out of downtown. It's easy to get to, convenient, and the price - low - is right.

  • Stayed: March 2009, traveled solo
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Thank codelemur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2008

Nature of our stay:
Conference stay/ romantic getaway

Plusses:
Good location, just across from Auburn campus and close to many restaurants and shops.
Good hot waffles at breakfast
Nice landscaping in the central pool area
Courteous desk staff

Minuses:
NO FRIDGE in the room, even though they advertise it
Our room had an unpleasant odor, probably from being close to the pool (chlorine smell), and maybe cigarette smoke.
Room could have been cleaner, carpet was stained and felt clammy, hotel had overall cleanliness that was only average.
Toiletries sparse, towels a little scratchy

Overall: No-frills, could be better, probably should choose mainly for location. Pool might make it fun for families. Not recommended for romantic getaways.

  • Stayed: May 2008, traveled on business
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Thank God_Bless_The_DADS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2008

I stayed here because I didn't want an expensive hotel, just a simple, clean place. The people at the desk were very friendly and efficient, and the hotel was clean. The breakfast was just what we needed in the morning. The room was perfectly fine, and my only complaint was that the place sometimes got a little noisy -- we could hear people in the parking lot, a woman in the next room coughing, a dog barking in a room somewhere. It was a very convenient location to 85 and to Auburn U.

  • Stayed: May 2008, traveled as a couple
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Thank clh22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2008

This is a very nice property. From the moment you walk through the front doors you can tell this place is a cut above the rest. The front desk staff (indeed all the staff from the manager to the maids) are very friendly and helpful. The rooms are very nice with all the amenities one would expect. The grounds themselves are well appointed and lend themselves to outdoor gatherings of friends and family.
The pool area is inviting...esp. for children. They have a fitness room available and do a great breakfast. The breakfast area itself is quite large and they have several different meeting areas available.
Be Forewarned: If Auburn University is having any kind of a function (ie: a football game et al) it will be hard to get a room any where near this town.

  • Stayed: May 2008, traveled on business
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Thank Ozcfied
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2008

We stayed at this property for one night while visited Auburn University. The location was perfect. The front desk staff was very friendly and helpful. One thing that I would say that was not so good was the property needs to be updated. The room felt drab and my laptop would not work with their provider. They said they had compatibility problems with windows vista. Their computer available in the lobby was not working either so the front office person printed our boarding passes and mapquested something for me. The continental breakfast was not very good either. It was our first visit to Auburn so will probable try another hotel for next visit.

  • Stayed: January 2008, traveled on business
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Thank kwr77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites University Center

Address: 1577 S College St, Auburn, AL 36832-5884 (Formerly Lexington Hotel University Convention Center)
Phone Number:
Location: United States > Alabama > Auburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 16 Hotels in Auburn
Price Range: $72 - $317 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Clarion Inn & Suites University Center 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Clarion Inn & Suites University Center in Auburn, AL offers easy access to Auburn University and Jordan-Hare Stadium. This Auburn, Alabama hotel is also convenient to the Jules-Smith Art Museum and the Robert Trent Jones Golf Trails.Guests of the Clarion Inn University Center hotel are invited to relax in the outdoor pool, utilize the Business Center and work out in the exercise room. Boasting 9,000 square feet of conference space and one of the largest ballrooms in the area, there are 5 meeting rooms, with the hotel able to accommodate 400 people for banquets and 900 people for conferences. Additional amenities include: Free continental breakfast, Free wireless high-speed Internet access, Free coffee, All guest rooms offer a flat-screen television with cable, refrigerator, microwave, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper. Its perfect location and convenient access to area attractions make the Clarion Inn & Suites University Center a great place for business and leisure travelers in the Auburn, AL area. ... more   less 
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Also Known As:
Lexington Hotel University Auburn
Best Western Auburn
Auburn Best Western

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