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Clarion Inn & Suites University Center
Ranked #9 of 16 Hotels in Auburn
sumiton
2 reviews
“WOW!!!”
Reviewed April 27, 2013

The Lexington, now Clarion Inns and Suites. The Hotel is undergoing a complete renovation, and is really looking good. New TV's and furniture. New Carpet ready to install, new rest room fixtures....simply put it was looking good. Cristy checked us in and was absolutely fabulous. The manager Rick has a fabulous staff and has the Hotel on the move. One of the best we stayed in, and we business travel a lot.

The rooms were clean and fresh smelling and the contenintel breakfast was more than adequate. 2 thumbs up!

Room Tip: The second floor, odd numbered rooms, extremely quiet!
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charles f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, General Manager at Clarion Inn & Suites University Center, responded to this review, July 15, 2013
Dear Charles F.

Thank you for the incredibly positive review!
We strive to provide great customer service.
My team and I always try to make every guest feel welcome.
We look forward to your future stay with us!

Thank you,
Rick Boddie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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153 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Level 4 Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 30, 2013

Most of Auburn was sold out for the KY game so we found a room here. Older room but relatively clean. Outlets protruding and no coffee pot with the coffee maker. There was construction hopefully to make it closer to being the nice place it once was. Staff was friendly enough although what I believe was the cleaning staff were yelling loudly across the courtyard. Luckily they left but I was concerned about that. A lot of potential maybe once renovated and good location. I would stay here again but ONLY if I had no other resort.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajustice7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, General Manager at Clarion Inn & Suites University Center, responded to this review, July 15, 2013
Dear Valued Guest,

Thank you for letting us know that your stay with us did not meet your expectations.

We have every desire to address the needs of every guest and provide the best solution possible, as quickly as possible.

I regret that we were not made aware of these issues while you were still our guest, so that I could have handled them for you immediately.

I sincerely hope that you will give us another opportunity to gain your confidence.

Please accept my apology for any trouble or inconvenience. Again, thank you for your feedback as it will assist us in becoming better at what we do.

Rick Boddie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 6 Contributor
149 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed September 26, 2012 via mobile

Great place to stay after an Auburn football game. It was very close to campus. We had a very large suite and it was very clean and reasonably priced. Would recommend this hotel for anyone visiting Auburn!

Stayed September 2012, traveled with family
Helpful?
Thank gloria s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, General Manager at Clarion Inn & Suites University Center, responded to this review, July 15, 2013
Dear Gloria S.

Thank you for your lovely comments about our hotel.
Our proximity to the Auburn University Campus is a huge bonus to our customers.
My team and I strive to provide great customer service, clean rooms, and an overall warm, friendly atmosphere.
We look forward to your next stay with us!

Rick Boddie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seymour, Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 1, 2012

This would be the place to stay only if you had absolutely no place else to stay. Upon check in, we had a plugged toilet, (which we had to fix ourselves because maintenance wasn't trained to do it) bedding that had obvious urine stains, broken or loose everything in the room. I had to clean the shower prior to letting anyone use it. It was obviously not cleaned in a very long time. The carpet was smelly and water stains on ceiling and walls. At graduation or other peak times, this hotel is very overpriced at $145.00 per night. I would've have left and gone anywhere else for any price if there was a room to be had in Auburn at graduation. This hotel room was not worth $35.00 per night at any time of year. In addition, mattresses and pillows are extremely cheap, unclean and uncomfortable.

Room Tip: Stay at another Hotel regardless of price.
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  • Stayed May 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ProudGradMom52012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Auburn hotels

Birmingham, Alabama
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 15, 2012

This is an old hotel. Probably a great place 50 years ago. It was clean, peaceful and very relaxing around the pool. Very good breakfast. and the price was good.
Refrigerator in the room was a nice plus.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LoveToSki69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mobile
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 7, 2012

More like motel. Bedding smells, no coffee maker but they do have cups, sugar & creamer. Outlets are missing or coming our of wall. No hair dryer. Furniture is outdated. There is a microwave, iron & small refrigerator.

  • Stayed May 2012, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank roybaby5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, General Manager at Clarion Inn & Suites University Center, responded to this review, June 1, 2012
Dear Valued Guest,

Please accept my thanks for taking the time to communicate these issues.

It is our heartfelt desire that every guest experience at the Lexington Hotel University Convention Center be positive from start to finish and regret that was not the case.

We have addressed your concerns with our housekeeping and maintenance departments and are taking every step to resolve all issues.

I hope you’ll give us another try, if your travels bring you back to our area.

Please contact me directly so that I can personally handle your needs.

Sincerely,
Rick Boddie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 6, 2012 via mobile

Definitely not the cleanest place in town. Moldy shower curtains, questionable bed sheets, some kind of weird growth on the ceiling. But, it was cheap (about $90 for 1 night) and available; the only place in town we could find for a last minute booking over graduation weekend.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loulabelle614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, General Manager at Clarion Inn & Suites University Center, responded to this review, June 1, 2012
Dear Loula Belle,



Thanks you for letting us know that your stay with us did not meet your expectations.

We have every desire to address the needs of every guest and provide the best solution possible, as quickly as possible.

I regret that we were not made aware of these issues while you were still our guest, so that I could have handled them for you immediately.

I am personally supervising a full inspection of all rooms and bathrooms on property and will quickly address any potential problems that may be revealed.

I sincerely hope that you will give us another opportunity to gain your confidence.

Please accept my apology for any trouble or inconvenience. Again, thank you for your feedback as it will assist us in becoming better at what we do.

Thank you,
Rick Boddie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites University Center

Property: Clarion Inn & Suites University Center
Address: 1577 S College St, Auburn, AL 36832-5884 (Formerly Lexington Hotel University Convention Center)
Phone Number:
Location: United States > Alabama > Auburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 16 Hotels in Auburn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn & Suites University Center 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Clarion Inn & Suites University Center in Auburn, AL offers easy access to Auburn University and Jordan-Hare Stadium. This Auburn, Alabama hotel is also convenient to the Jules-Smith Art Museum and the Robert Trent Jones Golf Trails.Guests of the Clarion Inn University Center hotel are invited to relax in the outdoor pool, utilize the Business Center and work out in the exercise room. Boasting 9,000 square feet of conference space and one of the largest ballrooms in the area, there are 5 meeting rooms, with the hotel able to accommodate 400 people for banquets and 900 people for conferences. Additional amenities include: Free continental breakfast, Free wireless high-speed Internet access, Free coffee, All guest rooms offer a flat-screen television with cable, refrigerator, microwave, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper. Its perfect location and convenient access to area attractions make the Clarion Inn & Suites University Center a great place for business and leisure travelers in the Auburn, AL area. ... more   less 
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Also Known As:
Lexington Hotel University Auburn
Best Western Auburn
Auburn Best Western

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