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“if you need just a place to crash..but would still choose another place”

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Clarion Inn & Suites University Center
Ranked #10 of 17 Hotels in Auburn
mobile
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“if you need just a place to crash..but would still choose another place”
1 of 5 bubbles Reviewed May 7, 2012

More like motel. Bedding smells, no coffee maker but they do have cups, sugar & creamer. Outlets are missing or coming our of wall. No hair dryer. Furniture is outdated. There is a microwave, iron & small refrigerator.

  • Stayed May 2012, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank roybaby5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, General Manager at Clarion Inn & Suites University Center, responded to this review, June 1, 2012
Dear Valued Guest,

Please accept my thanks for taking the time to communicate these issues.

It is our heartfelt desire that every guest experience at the Lexington Hotel University Convention Center be positive from start to finish and regret that was not the case.

We have addressed your concerns with our housekeeping and maintenance departments and are taking every step to resolve all issues.

I hope you’ll give us another try, if your travels bring you back to our area.

Please contact me directly so that I can personally handle your needs.

Sincerely,
Rick Boddie
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
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    37
    39
    13
    17
See reviews for
61
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed May 6, 2012 via mobile

Definitely not the cleanest place in town. Moldy shower curtains, questionable bed sheets, some kind of weird growth on the ceiling. But, it was cheap (about $90 for 1 night) and available; the only place in town we could find for a last minute booking over graduation weekend.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Loulabelle614
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, General Manager at Clarion Inn & Suites University Center, responded to this review, June 1, 2012
Dear Loula Belle,



Thanks you for letting us know that your stay with us did not meet your expectations.

We have every desire to address the needs of every guest and provide the best solution possible, as quickly as possible.

I regret that we were not made aware of these issues while you were still our guest, so that I could have handled them for you immediately.

I am personally supervising a full inspection of all rooms and bathrooms on property and will quickly address any potential problems that may be revealed.

I sincerely hope that you will give us another opportunity to gain your confidence.

Please accept my apology for any trouble or inconvenience. Again, thank you for your feedback as it will assist us in becoming better at what we do.

Thank you,
Rick Boddie
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Auburn hotels

Sugar Hill, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed April 16, 2012

Dont judge a book but it's cover...Looks older on the outside but very impressesed with the overall room appearance. The management was very accommodating and offered a suite upgrade (at no upcharge!) in order to keep our party close together.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JOJAPCH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick B, Manager at Clarion Inn & Suites University Center, responded to this review, May 8, 2012
Thank you for your lovely comments about our hotel. We strive to provide great customer service. Rhonda and I always try to make every guest feel welcome and at home on our property. I hope you'll be staying with us again soon .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Alabama, United States
2 reviews
5 of 5 bubbles Reviewed April 16, 2012

Rick Boddie and staff at the Lexinginton Hotel are always pleasant and make you feel
welcomed as you enter the lobby.
Located on South College Street by Chevron and across from Winn Dixie, this location is easy to get around campus and visit with my daughter on campus. There is also a shuttle that will drop you off on campus from the hotel, check with the lobby for details. If you park on campus, just remember your car will be towed, $100 is the going fee. Have a great stay at the Lexington, I look forward to my next visit. War Eagle.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Lou R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte
2 reviews
5 of 5 bubbles Reviewed April 3, 2012

We traveled to Auburn for a USTA Youth tennis tournament. This was our second visit to the Lexington Hotel. Rick Boddie and his staff are extremely attentive. They offer a hot breakfast that is open late in the morning. One morning the staff had broken down the breakfast bar, but pulled everything back out for us. The rooms are comfortable and spacious. The location is close to the Auburn campus and is within minutes from local restaurants. You will not find a better value for the money. We will definitely stay there again.

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALBV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
1 review
5 of 5 bubbles Reviewed March 20, 2012

I spent three days at this hotel and was very delighted and glad I did. First, it is very close to the university which made my travel each day very easy. Secondly, the hotel staff was tremendously friendly (suppose this is just good 'ole southern hospitality), and finally, the room was very clean and comfortable. I would recommend this hotel for either business or pleasure. And by the way, expect to have a tall glass of sweet tea that is always available in the lobby!

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, Louisiana
1 review
4 of 5 bubbles Reviewed November 20, 2011

If you want to be treated correctly, this is the hotel for you! It is an older hotel, but well maintained. The staff go above and beyond the call of duty to make sure your stay is great! The am breakfast is amazing. I would stay here again and again!!

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank topstock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Clarion Inn & Suites University Center

Property: Clarion Inn & Suites University Center
Address: 1577 S College St, Auburn, AL 36832-5884 (Formerly Lexington Hotel University Convention Center)
Phone Number:
Location: United States > Alabama > Auburn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Auburn
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Clarion Inn & Suites University Center 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
The Clarion Inn & Suites University Center in Auburn, AL offers easy access to Auburn University and Jordan-Hare Stadium. This Auburn, Alabama hotel is also convenient to the Jules-Smith Art Museum and the Robert Trent Jones Golf Trails.Guests of the Clarion Inn University Center hotel are invited to relax in the outdoor pool, utilize the Business Center and work out in the exercise room. Boasting 9,000 square feet of conference space and one of the largest ballrooms in the area, there are 5 meeting rooms, with the hotel able to accommodate 400 people for banquets and 900 people for conferences. Additional amenities include: Free continental breakfast, Free wireless high-speed Internet access, Free coffee, All guest rooms offer a flat-screen television with cable, refrigerator, microwave, hair dryer, alarm clock, iron and ironing board. Some rooms feature a sofa sleeper. Its perfect location and convenient access to area attractions make the Clarion Inn & Suites University Center a great place for business and leisure travelers in the Auburn, AL area. ... more   less 
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Also Known As:
Lexington Hotel University Auburn
Best Western Auburn
Auburn Best Western

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