My husband and I stayed at Wind Creek for 1 night in March 2014. The hotel and casino are very nice. On a good note, the restaurant "Fire" was very impressive! The customer service and food are outstanding. This experience alone is enough to ensure our return. On the downside, beware of "My Club". My husband had signed up for this online prior to our arrival thinking it was the players club. IT IS NOT THE PLAYERS CLUB! Once we arrived and realized "My Club" is different from "The Club", the casino staff acted very funny about it and told us we were locked into this club for 90 days and could not simply cancel and get a players club card. We called the number provided to us, which is the hotel main number, and were told the representative was not at his desk, but he would call us back. He never called us back. We were not able to get this resolved until weeks after our visit. The other thing that I found appalling, was the crowd at the main bar in the center of the casino. It is set up with bar height chairs/slots. By 11 pm, you could not access any slots in this area because there was a large crowd of younger people, who apparently were friends with all of the bartenders, hanging out getting free drinks and NOT gambling, while we could barely squeeze in to pay premium price for a drink due to the fact we could not access the slots. I have never had this issue at any other casino in New Orleans, Biloxi or Las Vegas.
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- Also Known As:
- Wind Creek Casino And Hotel
- Wind Creek Hotel Atmore