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“Will not stay here again”
Review of Quality Inn

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Quality Inn
Ranked #5 of 5 Hotels in Andalusia
Reviewed November 15, 2005

I am giving this hotel 2 stars based the fact that the first time we stayed here back in July, 2005 was much better than the last in Nov, 2005. The room we were in this trip was shabby and not well cleaned as we found a beer bottle cap on the floor. The bathroom door had been repaired in 3 big patches where it looked like someone had kicked it in. The drain in the bathroom floor came off completely. My husband was in the room when the cleaning staff opened the door without even a knock. Luckily he was decent. She removed the 5 towels and said she'd be back later. Later that day we received 5 towels but no other cleaning service. The previous stay I also had trouble with very rude cleaning staff. We were getting dressed when she knocked and when I suggested that this was not a good time for service (as we were all in various states of dress), she informed us that "she doesn't get paid by the hour or work all day." I said that "we didn't require service then."
On the plus side, the bed was very comfortable both times. The breakfast was very good-waffles, cereal, asstd pastry, bagels etc, but it does end early even on weekends. I don't think the desk staff was rude, they were very pleasant when I called in to be connected to the room, but while I was eating breakfast, I heard who I think was the manager being very rude to the desk staff. The previous stay was more pleasant than this, but we won't be looking to stay again at the Comfort Inn unless nothing else is available.

  • Stayed: November 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
2  Thank BRMom3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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33 - 34 of 34 reviews

A TripAdvisor Member
Monroe, Louisiana
Reviewed October 30, 2005

The staff of the Comfort Inn at Andalusia, Alabama is very rude. If you need anything like an extra towel or even just to check your keys in when you leave, expect them to be very rude. I guess that is what the manager of this hotel trains them to do. We had not one but two very rude front desk clerks and we only stayed one night. The one at the desk at night refused to give us towels for our children, and the one at the desk the next morning was just very rude. If you have a choice, (and unless there is some special event going on in town, you will ) stay somewhere besides the Comfort Inn.

  • Stayed: October 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1311 Martin Luther King Express, Andalusia, AL 36420 (Formerly Comfort Inn)
Phone Number:
Location: United States > Alabama > Andalusia
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Andalusia
Price Range: $63 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Comfort Inn Andalusia
Andalusia Comfort Inn

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