It's really just a sandwich shop... because "average" sandwich shops are a necessary in a town with a huge working population, Potbelly's locations are always popular and crowded. However, they have worked out a system that gets you through the line quickly, even with special orders. The food won't wow you, but the price won't shock you, either. It's a good choice for the money conscious. They also offer soups and salads....and cookies and ice cream shakes and malts :-)
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