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“Outstanding service with a cool vibe” 5 of 5 stars
Review of The Donovan, a Kimpton Hotel

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The Donovan, a Kimpton Hotel
Ranked #28 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersSilver level
New York City
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Outstanding service with a cool vibe”
5 of 5 stars Reviewed June 5, 2013

I had already expected great things from this hotel due to the great reviews already posted, so I thought that it would be hard to exceed my expectations, but they sure did. Even before I arrived, I had a great interaction with Mr. Han who went above and beyond before and during my stay. He was exceptional, and I was very impressed at the effort he makes. Other staff, from check-in to housekeeping, were all great as well and very friendly and accommodating. I had an upgraded premier room which was roomy, well appointed and had great views of Thomas Circle. The rooftop pool was a nice touch and I really liked how you could relax and swim by day and then have a cocktail by evening as it turned into a rooftop lounge. Not everyone may like that, but I enjoyed it.

Room Tip: Upgrade to a premier room for great views and extra roominess.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank nyctravis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Assistant General Manager at The Donovan, a Kimpton Hotel, responded to this review, June 14, 2013
Hi nyctravis,

Thanks for your review!

You shared just an awesome stay. I appreciate you highlighting Harald, he is one of our very best. Also very much enjoyed your comments about the Rooftop Transition from day to night. We always try and solicit the opinions of our guests.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,331 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (371)
Date | Rating
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kampala
2 reviews
5 of 5 stars Reviewed June 4, 2013

I stayed at Donovan House several times and it just keeps getting better. The rooms are perfectly comfortable and well equipped like all Kimpton Hotels. The service behind the front desk is particularly notable, Kevin and Mark take extra steps that made my stay even better. Thanks for keeping this a great spot to stay in DC!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Assistant General Manager at The Donovan, a Kimpton Hotel, responded to this review, June 9, 2013
Hi Steven R,

Thanks for your review.

Repeat guests are my favorite guests! I am sure you're signed up for Kimpton InTouch, if not, you should. Who doesn't love Kevin and Mark?

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia, United States
1 review
5 of 5 stars Reviewed June 3, 2013

Found the Donovan House through trip advisor and was won over by its location, great rooms, and rooftop pool. I went up for my birthday with my girlfriend, and entertained several friends from around the area prior to going out for the night. I was hoping to check in a bit early around 1:30pm, but unfortunately they had been booked tight the night before and didn't have a room available when I arrived. The staff was very friendly, even putting my birthday cake back in their fridge while I waited, and point out some areas to take the pup we had with us. It took a little longer than expected for a room to become available, but they were extremely courteous and upgraded my room to an Executive Suite for my brief inconvenience.

The Executive Suite was amazing. We stayed on the 9th floor and found it to be perfect in terms of location. We faced Thomas Circle and enjoyed wonderful views from the large windows. We went up to peek at the rooftop pool early, but it seemed pretty crowded as it was one of the first weekends it was open and the weather was calling for it (95+ degrees out). We didn't end up making it back up to the pool, which although was originally a large reason for choosing the Donovan, I honestly found enough enjoyment just being in the room.

Although I wasn't a huge fan of the couch (which sacrificed a good deal of comfort for designer looks); I did love each of the designer chairs they had set up in the room.

I had heard so much about the cocoon shower that I was looking forward to taking a look at it, but the room we stayed in opted for a very spacious rain shower and large soaking tub, which although unexpected, wasn't a downfall at all. In fact, my girlfriend requested I buy her a bathroom which matches that of the room we stayed in...

All in all, I loved the Donovan House experience, and its going to be hard to choose another hotel when visiting DC; however some of the less pricey Kimpton hotels may get looked at for less-special occassions :-)

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Nate A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Assistant General Manager at The Donovan, a Kimpton Hotel, responded to this review, June 9, 2013
Hi Nate A,

Thanks so much for your review.

Really appreciated all the detail in your comments. Sometimes a "Star Rating" doesn't say it all about a Hotel. Successful trip with the lady friend, let's not wait too long for your next one OK?

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 3, 2013

I recently stayed two nights at this property while visiting DC for the Memorial Day weekend. The hotel is stylish (including their swanky rooftop pool and bar), the staff was ultra friendly, and the room was immaculate. I loved all the details that played into their spy theme from the welcome note that addressed me as an agent to the top security, no-access beyond the lobby elevator system they have in place. Ok, the latter was slightly annoying at times because I often leave my room key if someone is in the room. Anyway, it was a great pick, and I would happily stay there again. The location is superb; it's near lots of restaurants, and you can access the metro stations within minutes.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Yoyoforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Assistant General Manager at The Donovan, a Kimpton Hotel, responded to this review, June 9, 2013
Hi Yoyoforever,

Thanks for your review on TripAdvisor!

Loved your note about our Hotel feeling like home. Isn't that what it's really all about? Looks like the Hotel story got a hold of you Secret Agent, I hope you have an alibi.

Confidentially Yours,
Abe

Abe Liao
Codename: Intrepid
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 2, 2013

Hubby made a last minute decision to attend a conference in DC and along came the family. We have stayed in Kimpton hotels on several other DC stays so when we found a vacancy at Donovan House we jumped on it. Fun, flirty, classy hotel even if traveling with a 3 year old. Loved the morning tea and coffee bar in the lobby-iced coffee?-check, Tourani syrup?-check, soy milk?-check. They are in touch with their clients! The evening wine tasting was such a cool way to wind down- one night we joined the fun at the roof top pool with our wine, another right we moved over to the bar at Zentan-yummy. Our room, a standard king had a comfy bed, funky shower and great view of Thomas Circle. And, the entire hotel is smoke free-yes! During our stay we had the pleasure of working with John F, manager on duty, who was kind and helpful with several requests.

Stayed May 2013, traveled with family
Helpful?
Thank ccmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Assistant General Manager at The Donovan, a Kimpton Hotel, responded to this review, June 14, 2013
Hi ccmd,

Thanks so much for your review!

What an awesome stay! Thanks for also highlighting Jon's efforts, he is pretty awesome. So glad to see the minor details helped make your stay special.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 29, 2013

Recently stayed at the Donovan House on a Spring Break vacation with family. Definitely a great vibe from the moment you arrive. The whole Bondesque/70's retro thing just somehow works. Rooms are very comfortable, tubs great for soaking after a long day marching around the city. Breakfast options at Zentan were simple yet perfect to start your day. Loved the whole raid the minibar idea too as well as the free wifi for Kimpton registered members ( a must do!).

Front desk service was exceptional - always remembering my name and greeting us with a genuine smile and "hello". Great location, great service, clean and convenient location. I would definitely stay here again.

Stayed April 2013
Helpful?
Thank mock_my_beans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Assistant General Manager at The Donovan, a Kimpton Hotel, responded to this review, May 30, 2013
Hi mock_my_beans,

Thanks for your review!

I loved your comment about being "Bondesque/70's retro-mod" thing. Totally wraps it up into a few words. Stoked you had a great time.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 28, 2013

We live in DC and this was a perfect weekend getaway! Beautiful hotel, great food, nice rooftop pool and bar. The location (Thomas Circle) is perfect for exploring the city and sampling its culture and food. It's probably the exact center of downtown and you can walk, metro, or take advantage of the free daily Bike Share bike rentals that the hotel provides. The $1 more for continental breakfast was well worth it! Great friendly staff too!

Room Tip: I prefer to stay on a lower floor and even though it was closer to the ground the noise level was mi...
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank anji77curry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abe L, Assistant General Manager at The Donovan, a Kimpton Hotel, responded to this review, May 30, 2013
Hi anji77curry,

Really appreciate the positive vibes!

Seems like a great stay. Thanks for sharing with the TripAdvisor community.

Cheers,
Abe

Abe Liao
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Donovan, a Kimpton Hotel

Property: The Donovan, a Kimpton Hotel
Address: 1155 14th St NW, Washington DC, DC 20005-4111
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Green Hotel in Washington DC
#13 Luxury Hotel in Washington DC
#24 Business Hotel in Washington DC
#41 Romantic Hotel in Washington DC
#57 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Donovan, a Kimpton Hotel 4*
Number of rooms: 193
Reservation Options:
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Also Known As:
Donovan Hotel a Thompson
Donovan House Washington Dc

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