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“Absolutely the best DC hotel for weddings period!!”

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Willard InterContinental Washington
Ranked #15 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Gaithersburg, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Absolutely the best DC hotel for weddings period!!”
Reviewed July 4, 2007

We had our wedding at the Willard and it was the most amazing experience ever. We worked with Christina Presock Canalez, Senior Catering Sales Manager, and she was so incredible that we felt that we didn't even need to hire a wedding planner. She offered many helpful suggestions to keep us within our budget. Since we had a small wedding (63 people total), we set up a Sunday lunch reception in the Crystal Room. We spent about $220 per person after service charges, taxes and parking. Since it was a Sunday daytime wedding, they lowered the food and beverage minimum for the Crystal room from $15,000 to $10,000 and we also qualified for a "Honeymoons on Us" promotion for a free future stay at an Intercontinental Hotel. The Willard offered a complimentary stay in the Abraham Lincoln suite the night before the wedding. The suite was huge and just gorgeous. It has a dining room, living room, bedroom, foyer and two beautiful bathrooms. We were also provided with two day use rooms on the day of the wedding. The food served was so delicious and well presented. For the champagne toast, they served each glass with a single red raspberry. The staff attended to every last detail, including garnishing each guest's wedding cake with our monograms and a little chocolate bride and groom in front of a screen of honey. We heard that our guests were fighting over the baby lamb chops during the cocktail hour. Truly a wonderful experience from the tasting appointment to the wedding day. We were blown away with the service offered by the Willard. Our guests were commenting on how the little details made such an impact on the overall experience.

  • Stayed June 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank Stamps75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
USA, Ohio, Cincinnati
Level 5 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed June 27, 2007

Well, this is just not a five star hotel. The carpets in some hallways were soiled, the carpet in our lobby was soiled, the bathrooms were outdated, there is no pool. In fact, it really doesn't have a lot of features. There is a good bistro on the corner, a very, very, very expensive restaurant were you can have a $500 breakfast buffet (we had three adults and two kids). The people -- service -- were indifferent. We pulled up to the hotel at night and there was no one. Nada. You had to walk in and beg for help with the car and luggage. If the hotel is moderately busy, you'll be finding your own cab. Although there is no pool they are supposed to have a deal with the Marriott across the street to use that pool. In fact, although we dragged ourselves over there, there is no longer such a deal. Certainly, this is not a kid friendly hotel for many, many reasons. I don't think I did a great job in describing the hotel and why we hated our experience, but there you have it... We'd never stay here again and probably wouldn't try the chain the experience was so bad. Don't get me wrong, if we were staying at a 3 star hotel and paying 3 star prices, we'd have been fine.

Now for some good: At night, the main lobby is beautifully lit (it's not quite as nice by day). The location is very good.

If you are looking for alternatives I'd recommend the Fairmont (for a fancy hotel), the JW Marriott (it's sort of a big convention hotel, but you can use the pool because it has one), or the Embassy Suites.

  • Liked — Location.
  • Disliked — Lack of features and quality for a five star hotel.
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank CrankyCritic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 27, 2007

Far from inexpensive, but great on service and value. A true gem that let's you be part of history while also vacationing in the lap of luxury. Excellent location and service with perhaps a bit of a Southern feel. Overall fun. Would love to try one of the suites, still a bit out of my price range however,

  • Liked — elegant feel
  • Disliked — $50 fee to use DVD
  • Stayed May 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank srchristopherxavier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed June 11, 2007

Just got back from a week stay at the Willard! The hotel was beautiful! But we were very dissapointed with the customer service and room service at FIVE star hotel. We also experienced the fire alarms on two different nights, as stated in the previous review. It seems there were some problem with their system. And we also noticed dust accumulating on the furniture after a few days! The towels were thick and large, but I found holes and tatered edges on some of them. Few of the staff members were very friendly, but the majority was not. You would think going in and out for 7 days they would recognize you.

What was totally unacceptable was drilling done at midnight at the Cafe below our room! The drilling cause the walls to rattle, it sounded like a jack hammer at a construction site! We called down to the front desk and they had no idea what was going on! After the drilling kept going on and no response from the hotel, my husband went down stairs to investigate. After my husband returned to the room, the drilling stopped, so we assumed that the problem was taken care of. (Silly us.) So we went back to sleep only to be awaken by more drilling! My husband went back downstairs for the second time to resolve this problem. While he was downstaris the hotel security calls and explains that the work will be completed in another hour! After complaining and getting irrate from such poor service, she passed me on to the manager. The assistant manager explained that she had no other room she could move us to and that she was very sorry. They comp'd our room for that evening, but there was no other apology from the hotel the next morning.

I would think that something like this would NEVER happen at a 5 star hotel. We've stayed at 3 star hotels and have gotten better service. We kept wondering how they got the five star rating? Four maybe, but not five. We were very excited to have an oppurtunity to stay at Willard, but I don't think we will go back. It's ashame that the service did not match the appearance of the hotel. If you are going to DC definately stop by and soak up the history.

  • Liked — The historical background.
  • Disliked — Service
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank dachuns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 2, 2007

We spent the long Memorial Day weekend at the Willard...super location. Able to walk to many sites and the hop-on hop-off bus is right at the door.
We arrived early and were promptly checked in, the hotel lobby reminded us of the Four Seasons in Paris...lovely! We were asked at check in if we preferred a high or low floor room. We commented that a high floor would give a better view. We were given a room on the 10th floor (11floors max). As we entered the room the phone was ringing..it was the front desk, were we satisfied with our room...yes, it was large, nicely decorated with a high poster bed. However, upon a closer look there was a large stain on the carpet and a half inch wide dust line around the entire perimeter of the room. The carept had not been shampooed or thoroughly vacumned in a very, very, long time. The top of the headboard was also dusty. And the view upon pulling to drapery back was the 10th floor of the National Press building, disappointing. Other concerns were on two seperate days ( 8AM and 10PM) there were annoucnements made that the fire alarm that went off was investigated and all was well. We never heard ANY fire alarm on either day! Also, anyone can access the elevators to the room floors. With so many non-guests walking thru the lobby to see this historic hotel it was a security concern to us and seemed unusual not to have someone checking access to the elevators.
While the location really was terrific for the price, next time we will stay at the Marriott located across the street.

  • Liked — location
  • Disliked — not worth the price
  • Stayed May 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank BankerT27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
Reviewed May 20, 2007

We stayed here for a weekend in March. When we arrivd we were automatically upgraded to a one bedroom suite. It was huge and beautiful with a plush bed, two bathrooms and the BEST view (you could see the Washngton and Lincoln monuments right from our window).

The location was amazing. You literally are around the corner from the Whitehouse and can walk to all of the museums.

The staff was efficient (although when we had high tea it was slow) and the food was excellent.

I loved the Willard and would stay on any return trip.

  • Liked — the location and the luxury
  • Disliked — the cost
  • Stayed March 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank llwcl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LA
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 25, 2007

This hotel is comparable to the Ritz in Paris or the Pierre in New York; e.g., first-class and expensive--but we got a bargain rate (almost half-price) on the room (Cherry Blossom Special + AAA), and great deals are available in the hot summer months, too.
This is probably the most historic hotel in the US--every president has stayed here; the word "lobbyist" comes from deals made in the lobby here; Martin Luther King wrote his "I Have a Dream" speech here, etc. etc. etc.
The service is swift, friendly and impeccable; the guest rooms are large and beautifully decorated; every nook and cranny in the hotel is gorgeous; the food is fantastic.
Best of all, the location. It's literally next door to the White House (the WH is 1400 Pennsylvania; the Willard is 1401 Pennsylvania) and easy walking to all the museums, the Capitol, the memorials, the Washington Monument, Ford's Theatre, the Mall--everything you'd want to see in the downtown Washington core.
A real treat, a real gem.

  • Liked — Room, location, service, decor, history
  • Disliked — Price; but, hey, it's worth it
  • Stayed April 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank rita10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Property: Willard InterContinental Washington
Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Washington DC
#8 Family Hotel in Washington DC
#8 Business Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#10 Luxury Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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