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Washington DC
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3,706
877
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All reviews cafe du parc the round robin bar peacock alley white house beautiful hotel washington monument classic hotel beautiful lobby perfect location room service national mall room was large mini bar an upgrade two blocks smithsonian museums concierge
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Reviewed 5 weeks ago

This is a classic, luxury hotel in the heart of everything (the Mall, the White House, etc.). US Grant, Mark Twain, all stayed here. It is a pricey hotel but if you want an indulgent weekend in Washington DC this hotel is it. For example, our room was 500 sq. ft (versus 350 sq. ft. for a standard hotel room).

Date of stay: January 2020
  • Trip type: Traveled as a couple
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Review collected in partnership with this hotel
Thank jimat202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WillardIC_DC, Director of Rooms at Willard InterContinental Washington, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share feedback on your recent stay at the Willard InterContinental. We're happy to learn you enjoyed your stay at our historic property here in Washington, DC. We hope to welcome you again soon.

Regards,

Nathalia Lopez
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

Words cannot explain the historic beauty of this hotel. You must see how exquisite it is. The ambiance is breathtaking, and the rooms are in no way "cookie cutter". It is not your typical InterContinental or any hotel for that matter. I have never felt so much at home away from home. The hotel is nothing less than AMAZING and the staff is EXCELLENT!

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank WigginsM2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WillardIC_DC, Director of Rooms at Willard InterContinental Washington, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to share feedback on your recent stay at the Willard InterContinental. We're appreciative of your feedback and deeply humbled by your kind words. Hearing that your stay was amazing and our staff excellent is music to our ears. We will be sure to share your kind words with our team. We look forward to welcoming you again to your home away from home here in our nation's capital in the not so distant future.

Regards,

Nathalia Lopez
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

The Willard is such a classic hotel. I have been there for Tea and for cocktails in the past, but wanted an overnight experience. We were able to walk to our dining and entertainment destinations and enjoy the comfort of one of Washington's most iconic hotels!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jeannette152
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WillardIC_DC, Director of Rooms at Willard InterContinental Washington, responded to this reviewResponded 4 weeks ago

Thank you for the 5-star review. We're pleased to learn you enjoyed your overnight stay at our historic property. We hope to welcome you again soon!

Regards,

Nathalia Lopez
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 5 weeks ago

The hotel is beautiful and the staff is exceptional. My only disappointment was the quality of the in room dinning food, was expensive and not good at all. Otherwise everything was wonderful and the service excellent

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Excursion749750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WillardIC_DC, Director of Rooms at Willard InterContinental Washington, responded to this reviewResponded 5 weeks ago

Thank you for taking the time to share feedback on your recent stay at the Willard InterContinental. While we're pleased to learn your stay was wonderful and the service we provided to be excellent, we are disappointed to learn your dining experience in your guestroom left you disappointed. In an effort to ensure these shortcomings are rectified, we would like to speak with you further to learn more about your experience so that we may share your feedback with our culinary team for additional review and action. When you have a moment, please email me the best telephone number in which you can be reached. I look forward to speaking with you.

Regards,

Nathalia Lopez
Director of Rooms
Nathalia.Lopez@ihg.com

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Reviewed 5 weeks ago

The Willard is an easy walk to many of DC's top attractions, and has a delightful and attentive staff! We enjoyed our visit very much, and will return to the Willard on future visits to Washington, DC!

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tooheyj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WillardIC_DC, Director of Rooms at Willard InterContinental Washington, responded to this reviewResponded 5 weeks ago

Thank you for your review. We're pleased to learn you greatly enjoyed your visit to the Willard InterContinental. We hope to welcome you again soon!

Regards,

Nathalia Lopez
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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