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Willard InterContinental Washington
Ranked #12 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Reviewed August 31, 2009

We have been in DC for a couple of days and stayed at the Willard Intercontinental. We have experienced a high professionalism and a high level of service with all staff. The price was high, but from my point of view justified. we had a wonderful stay.

  • Stayed: August 2009, traveled with family
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Thank FunkySteph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,673 - 2,679 of 3,030 reviews

Reviewed August 21, 2009

My husband's cousin was a decorated Vietnam Veteran and was to be buried in Arlington National Cemetery with full military honors. Our almost 16 year old son had never been to DC. My husband decided to make a nice weekend of it and take us to the Willard, one of DC's most historic and loveliest old hotels. We were not disappointed!!! Our room with 2 Queen beds was expansive, big enough to share with a 6'2" teenager comfortably! The white marble bath was roomy. The hotel staff provided lush bathrobes for all three of us. The breakfast at the Cafe du Parc was prepared perfectly and served with a flourish. The concierge answered questions quickly and efficiently and the Front Desk staff was lovely. Was the hotel cheap? No. Was the Willard worth the price? Absolutely!!!

  • Stayed: August 2009, traveled with family
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1  Thank cmcnally56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2009

The location can't be beat. The service of the desk staff and concierge were great. Housekeeping was lack luster. I got a great rate from the Amex preferred hotels group. The upgrade was also available at time of check in. I picked the Willard for location and the guarentee of two queen beds. The JW Marriott and the W are right next store. For my next visit I will compare rates. The rooms at the Willard are a bit dated and there were several large conventions in house. I hope the the housekeeping staff attends to visiting dignitaries better than the ordinary folk. We left our room at 10:00 am and returned at 4:30 pm to find that the room had not been serviced. On the second day I grabbed for a towel finding that it was soiled. Gross!!! Cafe Du Parc has a great buffet if breakfast is included in the rate otherwise there are several places just around the corner. Starbucks is located across the street on the second floor of the JW. A bright spot was the concierge, Guilliame's restaurant recommendations were spot on. Oya was trendy and the sushi was outstanding. I highly recommend.
While in DC, I had lunch at the Four Seasons in Georgetown. If location and money were not a consideration I would stay there. Also, from the lobby the W looked like a great spot.
As for seeing the sites, The Willard is in walking distance to everything. On trip advisors recommendations we took the DC by Foot free monument tour. It was as good as described. The tour leaves at 6:00 from the corner of Constitution and 14th. It is free and full of fun facts. The guide is entertaining. I would recommend this on day one. The News Museum was a hit with the teens. We had been to the Spy and National Museums of Crime and Punishment before so we skipped on this trip.

  • Stayed: August 2009, traveled with family
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Thank onmyway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2009

You will not go wrong booking this hotel.   Yes, it's expensive, but for the location and the level of service, it was worth it to us.   We traveled with two 7 yr olds and a 3 yr old. We had a good size room, 2 very comfy beds, 2 windows - 4th floor  - view was nothing special.  The frige is stocked, if you take something out it's billed to your room so just remember to let the front desk know what you actually ate/drank.  We had "in room" breakfast from the hotel's resturant one morning.  It was really good, but very expensive.There's a 18% service charge added to the bill and I don't think it was a gratuity so we tipped also.  We ate at Old Ebbitt's Grill twice, it's just around the corner (exit out the back of the hotel).  The first night we ate early around 5pm and it was a 5 minute wait, but the second time we ate there we went around 6:30pm and it was a 45 minute wait.  The hotel is walking distance to the Washington Monument, the White House, US Mint,  The National Mall. We took the cab a few times...to the Capitol...then another time  to Lincoln Memorial.    We walked back from the Capitol to the Museums.   We ate the Native American Museum's Cafeteria - it was good - lots of choices.   We went to the Natural History and American History Museum and walked back to the hotel.   I say all that so you can see that you are walking distance to so much.   The 3 year old faired well - no stroller - he walked.  As I mentioned, we took cab to Lincoln Mem and walked over the Veitnam Mem and WWII Mem - caught a cab back.   Cab fare - family of 5 was $11.   Great trip - can't wait to do it again and see much more when the children are a little older.   We did all that in 2 days with relaxing nights at the hotel. 

  • Stayed: August 2009, traveled with family
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Thank mamaof3lovesDisney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2009

We had the honor of staying here for 2 nights during our visit to Washington DC. It is worth the money. I think it was as pretty as the white house. You feel like royalty while staying there, treated with respect and all your needs are met 100%. Great rooms, large, with comfy beds, lines and robes. Turn down service and excellant staff.

  • Stayed: August 2009, traveled with family
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Thank victorianhouselover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2009

The hotel is beautiful. The rooms are nice, although the bathrooms could really use an update. Guests are supposed to be able to control the temperature in their rooms, although no matter how low we set the thermostat, the temperature in the room never got cooler than 73 degrees, which is rather warm for my taste.

The location of the hotel is either fabulous or horrible, depending on the purpose of your trip: On the one hand, it couldn't be closer to the White House and the monuments, but on the other hand, there are no residences in the area, so there's no nightlife.

The food and drinks served at the outdoor cafe were not good, although the setting is very informal, so we weren't expecting much there. The staff at the hotel was generally pleasant and helpful (but for the concierge, who told us that the 18% service charge on our $250 room service bill was not a tip for the server . . . we later found out that it was in fact a tip, but that was only after we left a 20% tip on top of the 18% tip). The food and drinks delivered were tasty.

  • Stayed: July 2009, traveled as a couple
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1  Thank BMR10023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2009

We stayed for three days and have no complaints with the hotel. It is elegant, and was exactly what my wife was looking for when we booked it (heart of the city and walking distance to most of the attractions). The staff and concierge were diligent and met all of our needs without incident. I'd definitely recommend.

  • Stayed: July 2009, traveled as a couple
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Thank Army_Dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range: $239 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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