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“Fantastic.”

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Willard InterContinental Washington
Ranked #16 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Belgium/UK
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Fantastic.”
Reviewed April 23, 2014

.The check in was a bit of a mess, and we had to wait for a couple of hours, as we had requested joining rooms which we eventually received. However, all the reception staff was very very friendly and they paid the drinks bill without us even requesting they do so.
The rooms are wonderful and very clean. The beds are the best I have known in a long time. The location can’t be surpassed.
Getting a table for breakfast can be a bit of a problem, but there are lots of places very close.
I cannot wait to return to a great friendly charming hotel.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GAFFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, April 28, 2014
Thank you for taking the time to write this review and for staying at the Willard InterContinental. I am pleased to know that you had an enjoyable stay at our hotel and apologize for any shortfalls that you encountered. The team strives on great service and ensuring that our guests have a great start to their stay. I hope you enjoyed the drinks in the Round Robin Bar and look forward to welcoming you back.

Sincerely,

Patrick Birchall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,796 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (538)
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English first
Towson, Maryland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 22, 2014

I've never stayed overnight in DC and wanted to find the perfect hotel for my anniversary. The Willard exceeded my expectations and was everything and more! The room was spacious and clean, and the staff was incredibly friendly. We were able to walk to the cherry blossoms and see many of the memorials. I will definitely be staying again! I recommend this place to everyone!

Room Tip: King bed overlooking Pennsylvania has a gorgeous view
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alyssajeffers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, April 28, 2014
Thank you for choosing to stay at the Willard InterContinental Hotel for your anniversary. We are truly honored to be described as “perfect.” We understand that it is the little things that make a big difference and are delighted that they were appreciated. On behalf of everyone at the Willard, we sincerely wish you many more years of happiness and good health. We look forward to seeing you for future anniversary celebrations or just a future staycation.

Sincerely,

Patrick Birchall
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
252 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed April 22, 2014

Arriving here during the hectic Cherry Blossom Festival weekend, made the hotel a respite from the crowds. When we arrived, our room was not ready (we were early), so the bags were stowed by the friendly bellman. When we returned, waiting to check in took a bit long due to the line. Our room was at the end of a floor and spacious and extremely quiet. All of the furnishings and amenities were of the finest quality. The bed was ultra soft. The staff cleaned the room a couple of times per day. The only drawback was the coffee maker which made very weak coffee. The Round Robin Bar made drinks with a flair and was popular and fun. The location of the hotel is perfect and within walking distance of most everything in DC. I would recommend this hotel to anyone coming to DC whether on business or as a tourist.

Room Tip: Ask for a room at the end of a hall near the back elevator. Is more convenient and the crowds are l...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pensando42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Level Contributor
100 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed April 21, 2014 via mobile

I called and made reservations at the hotel for Easter brunch. Come to find out they placed us in their restaurant. Who calls to make reservations for their huge Easter brunch and messes that up or doesn't think to ask which we are talking about. Thankfully, they corrected it and sat us in the large buffet. Great kids area, incredible food. Worth every penny.

Stayed April 2014, traveled with friends
Helpful?
3 Thank Lisaloy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California, USA
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 20, 2014 via mobile

We came here a week late for the cherry blossoms. Staff at the hotel were all super friendly, and the room is very spacious as well. I like the little things when staying at a really nice hotel like this, for example almost all staff at the hotel smile and says hi. They open the door and elevator for you. Calls over the bell to help you with luggage as well. They did forget to bring me the newspaper though, but when I mentioned it at the front desk, the guy immediately went and got a copy of the Sunday Washington post for me. All of this for only 180 a night for Friday and Saturday. Money well spent, we missed the cherry blossoms but this hotel more than made up for it.

Helpful?
Thank aircow33
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Level Contributor
121 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed April 19, 2014 via mobile

The Willard is in the best location for anyone visiting the city. The rooms were well-kept, clean and the service was impeccable. We reserved our rooms through Priceline, so we got a really great deal and we still managed to get rooms that provided a view of the city. On our last night in the city, we did a walking tour and actually went through and learned more about the Willard's long history! I wish we would have explored the hotel more while we were there. I would definitely stay at the Willard again!

Stayed April 2014
Helpful?
2 Thank Fieldtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NYC
Level Contributor
92 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed April 17, 2014

We absolutely loved the experience. The cleaning staff was friendly, professional, and did a fantastic job keeping our room clean and fully stocked. The concierge provided excellent directions and a smile each time. The front desk attendants went out of their way to make sure all of our needs were handled, that we had the precise type of room we wanted and that our business was greatly appreciated. We ate at the Round Robin bar a few nights because we were sightseeing until late into the evening. The drinks were potent, the food delicious and the staff always smiled and could not do enough to take care of us. On each night we were asked by no fewer than 4 waiters if there was anything else we wanted. I highly recommend the Willard for the quality, the history, and its location...right in the center of everything!
If you're going to spend the money on a luxury hotel (and spend you will)...I promise you will appreciate the value you receive from the Willard.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SARossini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PatrickBirchall, General Manager at Willard InterContinental Washington, responded to this review, April 25, 2014
Thank you for choosing to stay at the Willard InterContinental during your recent visit to Washington, D.C. I am thrilled that you enjoyed several aspects of the hotel and truly look forward to sharing your kind comments with the staff. I’m glad that you could leave us with a “money well spent” feeling. Looking forward to welcoming you back.

Sincerely,

Patrick Birchall
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Property: Willard InterContinental Washington
Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Spa Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#11 Luxury Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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