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“Superb Service” 5 of 5 bubbles
Review of Willard InterContinental Washington

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Willard InterContinental Washington
Ranked #15 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Frederick, Maryland
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Superb Service”
5 of 5 bubbles Reviewed March 17, 2013

We were hoping to get a good nights sleep prior to a half marathon in Washington DC. We chose the Willard due to the incredible location of the hotel. We ended up checking in very late - the staff at the hotel ensured our reservation would be safe and secure. Upon arrival - valet was outstanding and prompt - check-in occurred within minutes and we were quickly up in an incredible room. The creature comforts of the room were incredible - we all had a great nights sleep and were only 5 minutes from the starting point of our race. We were able to keep our car in valet until 4pm - which worked out perfect. We finished the race - picked up our car and returned safely home. Completely "hiccup - free". Thank you Willard for making our day go so smooth! Side note - the cost of the hotel was very economical compared to others in the area!

Room Tip: call ahead if you need anything special - they are so very good about accommodating your needs!
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank love_love_my_kids
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,596 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (507)
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English first
Virginia
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed March 17, 2013

My partner and I spent a celebratory overnight here this past weekend. Everything - from valet parking to check out - went very smooth. Our room was fantastic and had a view of the Lincoln and WWII memorials in the distance. The room was quiet, comfortable, and spacious, and the king bed put us right to sleep after a long day. It was my birthday and the staff sent up a cupcake and small plate of fruit, which was greatly appreciated! Traveling near and far, this still remains my favorite hotel I've had the pleasure to stay at.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Addie314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kitchener
Level Contributor
195 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

We spent three nights at the Willard in March. It was long, hard decision to determine where to stay. Prices are steep in DC and despite timing our visit towards the end of the week, it was still expensive to stay close to the tourist sites.

As Ambassador members, we took advantage of a free night coupon to help defer the costs of the trip. With that said, the Intercontinental was a fabulous hotel to stay at!

We arrived on a Thursday afternoon and were given room 504. The room looked out onto Pennsylvania Avenue, but due to the low floor, provided a limited view. The room was bright, but not very spacious -- although it was wonderfully quiet. The next day I asked for a room with a different layout and hopefully a higher floor. We were accommodated and moved to room 1101 later in the afternoon.

This second room also had a partial view of Pennsylvania Avenue and the White House. It was a corner room with two windows making it brighter and with a slightly better layout than the first room.

It is understood that the beds are superbly comfortable, the linens are first rate, the amenities are fabulous and the furnishings are high quality. This second room had slightly more noise from the halls and surrounding rooms, but minimal when compared to many other hotels.

This is an old hotel. The rooms are not large, the elevators are slow, and room configurations are inconsistent. However, the staff are fabulous, the bathrooms, although small, are wonderfully appointed with large, thirsty towels, greate bath products and good use of space.

It was privilege to stay at this hotel. I would love to be able to stay here again.

Room Tip: Higher floors are best
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Gundi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed March 16, 2013

My wife and I stayed at the Willard for the DC Rock'N Roll marathon 2013. The staff were incredible. They actually seemed to be happy and caring people. They were very responsive to our requests.... the architecture and decor are very nice, old world. The AC/heat was good. We paid a very discount price, and perhaps in return received one of their lessor rooms, OK, but tad dated. The remote was very worn and didn't work well. The shower had a decent jet of water, but had a leak in the pipe. The bed was ok. The Bathroom was done in marble, which was nice, and my wife liked the soaking tub.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank xray316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
107 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

I stayed at the hotel for a couple of nights on business. My overall impression is that the hotel has great facilities, great rooms, great service, and a great location. It is near the Washington Mall, the Whitehouse, etc. It is about 15 minutes from Reagan National by car (barring traffic). I used the fitness center twice, once in the morning and once in the evening, and was able to use the equipment without waiting. There are 5 treadmills and there were always a couple open when I used them. There are some stairs to enter at the front of the hotel and to get to a couple of the ballrooms, so it might not be that convenient for everyone. The hotel is expensive, but I was not paying personally.

  • Stayed March 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed March 15, 2013

I know that the cost of the Willard may be prohibitive to many but if you get the chance stay here! Location and attention to detail is worth it. So many hotels price themselves due to location and do not pull their weight when it comes to the really important things... making you comfortable when away from home. The Willard gets it done. I can not explain the divine experience of sleeping in simple crisp sheets with perfect pillows and sumptuous mattress. Their work out room had state of the art EVERYTHING. Concierge was ever helpfull in directing our group to great dining places. Late nights in the Round Robin bar provided memories for a lifetime. Even the inroom shampoo conditioner and lotion were amazing. Would have liked to stay longer but had to go home.

  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank foodybroker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, United Kingdom
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed March 15, 2013

The Willard is an expensive hotel - but that is actually just part of it's character. The location is perfect, just a block away from the White House, and across the street from the Treasury building. It's also very close the National Mall, and the various memorials there.

The rooms are classy, but not modern, and are impeccably clean. The bathroom is excellent, shower great, and supplies are replenished generously (and smell amazing). One would expect nothing less from such a hotel.

If you make use of the gym, it's OK, there is plenty of cardio equipment, and some free weights, machines and cables - it's very busy until about 8:30, otherwise quiet for the day. It's inside the spa, but is accessible 24/7. There is no pool which is disappointing, but there is a sauna inside the men's locker room at least. Grab an apple when you leave for a healthy boost.

We didn't eat in the restaurants as they don't cater for vegetarians on the menus, but the Ebbitt Grill is just around the corner and is very nice and good value. Plenty of restaurants in DC to keep EVERYONE happy. Use the OpenTable app to make reservations.

Whilst a little expensive, I was happy with my 7 day stay here!

Room Tip: Ask for a room as high up as possible to reduce noise from the street.
See more room tips
  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Henry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Property: Willard InterContinental Washington
Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#9 Luxury Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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