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“Great staff and superb service!”

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Willard InterContinental Washington
Ranked #12 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 9, 2013 via mobile

From the moment we walked in until the moment we left, the charming, international staff made us feel special! Our room was lovely, the harpist in the lobby was delightful, and the barista at Cafe du Parc was adorable -- he just needs a helper! We will be back!

  • Stayed: February 2013
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Thank WhirledlyTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,205 - 2,211 of 3,031 reviews

Reviewed February 8, 2013

I booked a junior suite to celebrate my wife's birthday. I was more than caught off guard when the front desk manager upgraded us to the Oval suite. It was nothing short of breathtaking with views of the Washington Monument, Capitol and Pennsylvania Ave. As others have mentioned, the hotel is steeped in history and it is a joy to walk its hallways and corridors. The location along with the customer service is unparalleled. Beautiful hotel, top-notch service, adjacent to the White House. What more could one ask for?

  • Stayed: June 2012, traveled as a couple
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1  Thank C_B_Ten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

This is a beautiful hotel with a lot of charm. Hotel location is great right in front of Pennsylvania Avenue. The lobby is magnificent. Our room had a great view of some of the features of the mall, including the top of the Washington Monument and the Lincoln Memorial. The room was clean and comfortable. Staff was very attentive and friendly, as we were celebrating my birthday, they even left us a little gift in the room. We ordered room service for breakfast and the service was very good. Prices are steep and as such you would demand close to perfection. The room looked a bit dated, and the light fixtures were really old. You can tell the light switches are from the reopening back in 198-something! and as I said, when you pay top dollars you expect nothing but the best.

Room Tip: Any room with view to Pennsylvania Av. We were on the 9th floor.
  • Stayed: January 2013, traveled as a couple
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1  Thank Merchanda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

This hotel has been on my hotel bucket list, and I was supposed to stay here two years ago but ended up having chemotherapy instead. When a meeting came up at a nearby hotel, I jumped at the chance to stay here. I got a nice deal on a deluxe king room. It was in a corner and had two sets of windows a decent view. The room was quite spacious and completely quiet. I slept like a baby, as the bed was extremely comfortable. The desk clerk was very informative, and check-in was efficient. I didn't get my promised newspaper each morning, but that was no big deal. I also didn't get turndown service. maybe you have to call? The coffee maker could be replaced. It looked very old, but it made great coffee. All in all, I lover the hotel and hope to come back.

Room Tip: I think the rooms ending in 01 are corners.
  • Stayed: February 2013, traveled on business
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Thank ATLcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

I had the opportunity to stay at this beautiful hotel for a few nights and I had a great time. The place is just magnificent, both full of American history yet modern and contemporary. A great place, no doubt I'll come again.

Stayed: February 2013, traveled on business
1  Thank Lavieo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2013

The Willard Hotel helps set high standards for 5-star hotels.

The service, room, location and dining all exceeded our expectations, even for a 5-Star hotel. The hotel itself is rich with history, Concierge made excellent restaurant and entertainment recommendations, bell-hops went above and beyond and the rooms were beautiful. Only steps away from The White House, it goes without saying, but I will say it anyway, if you're looking to get around by foot, The Willard is the place to be.

This hotel is worth every penny.

Room Tip: The historic Round Robin is opposite the front-desk and is certainly worth visiting for an after-din...
  • Stayed: January 2013, traveled as a couple
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Thank Kristen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2013

I have stayed here serveral times and are never disappointed. Be sure to visit the historic Round Robin Bar and say hello to Jim Hawes. Jim has been featured in serveral Washington Post stories, he has been with the Williard since it re-opened in 1985, and is friendly and makes great cocktails. Take in the pictures on the wall of the bar, walk the Peacock Alley, see the conference rooms downstairs. Even if you do not stay, have a cocktail in the bar and walk the lobby and the history exhibit.

  • Stayed: February 2013, traveled on business
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1  Thank Joel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range: $239 - $753 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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