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“Great Location but needs an Update!”

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Willard InterContinental Washington
Ranked #12 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 17, 2011

This historical hotel sits in a prime DC location, just steps from the White House. The lobby and public rooms are beautiful, but we were not impressed with the suite we upgraded to. The room had no closets - just wardrobes. The shower was huge but lacked water pressure. The furnishings in the suite were dated and the room needed new carpet. This could be a fabulous hotel but needs some investment to bring it up to its price class.

  • Stayed: October 2011, traveled as a couple
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2  Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,485 - 2,491 of 3,030 reviews

Reviewed November 17, 2011

We stumbled upon the Willard while in Washington, DC., and decided to stay an extra night on our trip. The hotel has a wealth of political history and is located only a block or two from the White House. The lobby is exquisitely preserved and decorated. There is no swimming pool/hot tub in the hotel - that would have been nice after a long day of walking.

The room was HUGE...clean, slightly dated, but beautiful marble baths and luxury linens. You could hear some street noise, but I suspect that is due to the older architecture (specifically the windows), and we were on the the 6th floor. It wasn't terrible that it keep you awake, but you could hear the occasional siren. The french cafe served a large portion breakfast and the food was delicious. The breakfast buffet was a little pricey, but had a nice variety of foods to choose from. We also dined on the outside patio for a late lunch.

The service was great and the food was delicious, though somewhat pricey. The only thing a little disappointing was that it served a large number of micro-brew beers, and only 1-2 selections of "regular" beer. While we ate outside on the patio, Marine 1 came in and landed on the White House lawn just a block or so away. That was a neat experience. The kids thought that was pretty exciting.

If you're looking for a historic luxury hotel in the District that gives you the sense of Government, politics and movers & shakers... this is it. You can't go wrong.

Room Tip: There was no swimming pool in the hotel (little disappointing), but no N/A option in the rating. Th...
  • Stayed: October 2011, traveled with family
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Thank BadTravelHabit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2011

Stayed here during the summer for family vacation. In walking distance to the White House. This hotel is rich with history. THe celiling is even covered with flags from different states. It's pretty neat. The beds were over sized and plush. My family and I really enjoyed ourselves.

  • Stayed: May 2011, traveled with family
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Thank Trendy1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2011

A beautifully restored and historically significant hotel ...(did you know the term "lobbying" came out of politics practiced here?)..the entire facility is elegant and awesome, rooms comfortable and quiet..and you can walk to the theater, museums and other DC attractions..
It is a splurge cost-wise, and, in this case, worth it!

  • Stayed: March 2011, traveled as a couple
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Thank kimmermc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2011

A long time ago I wanted to pick a chain that would reward loyalty and chose this chain. I have been extremely happy with stays on 3 continents, soon to be a 4th. This hotel is one of the best. At check in I was upgraded to an awesome Willard room and the friendliness of front desk was very nice to experience after a long drive. The location of the hotel is hard to best as well. As I am an Priority Club Ambassador once a year I get a free weekend night stay so one of my 2 nights was free saving me over $350. Rooms are clean, public areas as well and are really nice. The hotel bar is good albeit pricey but hey you are 100 yards from the White House!

  • Stayed: October 2011
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Thank twin123185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 11, 2011

The location is outstanding. You can walk almost everywhere. The hotel is a wonderful historic building with an attentive staff, professional and helpful. The upgraded suite was appointed beautifully and very spacious. The bar is exceptional and the bartenders are very professional. Our bartender, Jim, made each evening's cocktails a memorable experience. The only disappointment was the hotel restaurant, Cafe du Parc. It is more like a small crowded cafeteria at breakfast with everyone crowded together at small tables close together. The staff seemed rushed and twice I had to go up to their station and get my own coffee. They refilled your coffee cup sparingly, if you could get their attention. The waiters seemed to have the attitude that this was their first week on the job and not sure what was going on. The buffet food was your usual breakfast fare but the hot was cold and the cold was warm. Each day I asked the chef to heat my eggs and bacon. I would have ordered ala carte but the not for $40.00. You would think that a famous hotel as the Willard would have an elegant dining venue but there was nothing but this cafeteria style room. The one other surprise was that the Willard charges a daily fee for internet access. At $500 per night and to charge this additional fee was unacceptable. Excluding the so called hotel "dining room" and internet fee, I would gladly return to this hotel and eat elsewhere.

  • Stayed: November 2011, traveled with friends
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Thank zack477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

We stayed here for one night on a Sunday into a Monday. The location can not be beat being a block from the White House. The food is pricey-brunch for Waffles and an order of eggs bennidict with soup was $75. The lobby is beautiful- look up at the ceiling to see the seals of all the states, they had a harpist and a pianist playing and the general decor was awesome. The room was larger than I had imagined or needed. The furnishings were new and clean. The linins and bed was very comfortable. The bathroom was older but updated fixtures. The only disappointment was finding someones old catering items behind the chairs..ie utensils and salt & pepper. This should have easily been found by housekeeping but it wasn't. I would not hesitate to stay here again.

  • Stayed: November 2011
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Thank Pylot135
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Willard InterContinental Washington

Address: 1401 Pennsylvania Ave. NW, Washington DC, DC 20004-1047
Phone Number:
Location: United States > District of Columbia > Washington DC > Upper Northwest
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Washington DC
#8 Luxury Hotel in Washington DC
#8 Business Hotel in Washington DC
#8 Family Hotel in Washington DC
#9 Romantic Hotel in Washington DC
#26 Green Hotel in Washington DC
Price Range: $239 - $755 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Willard InterContinental Washington 4.5*
Number of rooms: 335
Official Description (provided by the hotel):
Located in the heart of the nation's capital, two blocks from the White House, The Willard InterContinental Washington, D.C. offers 335 spacious and elegantly appointed guest rooms, 41 of which are suites, that exude a unique blend of contemporary luxury and historic charm. Many of The Willard's guest rooms feature views of Pennsylvania Avenue and historic landmarks like the Washington Monument as well as downtown Washington, D.C. The Willard has been the site of many prestigious meetings, conferences and social events for nearly 200 years. With 19 meeting rooms and over 22,000 sq. ft. of event space, The Willard features unique and elegant function rooms including several ballrooms from which to choose. Discover a relaxing counterpoint to the busy pace of Washington, D.C. as you savor the fare at Cafe du Parc, featuring delicious French bistro cuisine and exquisite house-made patisseries. Reserve a table on one of Washington's most popular terraces' or dine inside in a modern, sleek Parisian-style setting. Join us for a drink in the historic Round Robin Bar. Located just off the lobby of The Willard, the Round Robin Bar has been a lively meeting place for Washington's political and social elite since the days of Abraham Lincoln. Long celebrated as one of the best in D.C., this legendary bar was known as the nexus of "Rum Row" and the "E street Corridor" -- plying its trade to luminaries such as Mark Twain and Walt Whitman. Today, this fashionable downtown spot draws a smart, stylish cross section of DC movers and shakers. The Round Robin Bar is open seven days a week, Monday through Saturday from 12 p.m. to 1:00 a.m. and Sundays 12:00 p.m. to midnight. ... more   less 
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Also Known As:
Willard Intercontinental Washington Hotel Washington Dc
Intercontinental Washington Dc
Intercontinental Hotel Washington Dc

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