We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not a great experience”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Fairfax at Embassy Row, Washington, D.C.
Ranked #75 of 141 Hotels in Washington DC
Certificate of Excellence
Reviewed March 28, 2010

Booked this hotel due to its proximity to metro and location at the embassy row. My experience with this hotel has been average at the best. The reception desk guy appeared blunt and unfriendly from the start and no concierge was there during our stay. I had to upgrade to a larger room as the one's booked via web turned out to be very small. Inspite of request we were given rooms facing building just few meters away. On some nights loud sounds ( probably some kind of construction from the adjacent building) would disturb the sleep. Not a good value for the price.

  • Stayed: March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Benc97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (1,897)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,701 - 1,707 of 1,897 reviews

Reviewed March 23, 2010

We stayed at this hotel after getting a great rate on travelzoo. Our room was beautiful and overlooked Embassy Row. It was nicely decorated with large windows and nice furnishings. The bathroom was a standard size, but I don't need a large bathroom. The front desk/lobby area was small, but it worked. It wasn't close to the capitol, but it was really close to the metro. The neighborhood was also quaint and had some gems nearby, including the Brickskeller Pub, which was right around the corner (within stumbling distance). Furthermore, the hotel has a happy hour for starwood members that blew us away - cheese and meat trays and free drinks. I will definitely stay here again, especially if I can get a good deal!

  • Stayed: September 2009, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pack_my_bags78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2010

100% customer service, perfect location near metro restaurants etc, nice comfortable room. felt like a queen here. Really worth it

  • Stayed: March 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank madamesade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2010

My husband and I stayed at this hotel back in 2007 over new years eve...we travel to DC one per month and have stayed in dozens of hotels around the city. I want to caution travelers about the safety of this property and the lack of service by the management when there is a problem. I checked out of the hotel on new years day and realized about an hour later that I left my purse in the room. When I called the hotel, I was told they checked the room and no purse was found. They kept telling me to call back and speak with the manager, but miraculously, the manager was never at work when I called. Soon after calling the hotel about my purse, I contacted my credit card company and they confirmed that someone was fraudently using my credit cards to by metro tickets, McDonalds, and other items. I lost several hundred dollars in cash and gift cards (all my xmas presents from that year) This was the most stressful situation I've ever had to deal with and received NO HELP or even compassion from the hotel. With hotel staff this negligent, I would caution strongly against staying at this property. You have far better hotels at places like the JW, Omni Shoreham, and the Renaissance hotels.

  • Stayed: January 2007, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank patravels_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2010

Husband and I traveled to DC to meet up with sister and brother-in-law. We got a great rate, and the rooms were charming and clean. Room was not huge, but was very nicely decorated and the bathroom was spacious and nicely appointed. Staff was quietly friendly, available when needed but not too pushy. Location was fantastic, easy walk to metro, with plenty of restaurants around, and the beautiful Embassy buildings in every direction. Bar was nice, did not try the restaurant. Used the business center to print boarding passes for return flight, took only seconds. Will definitely return.

  • Stayed: March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank selfanalyst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 19, 2010

the room: disappointing: no bath mat, no shampoo, stained rugs in bedroom, small room, light pouring in through the doorway all night long.

breakfast too expensive, waiter at breakfast breaking in every few moments to ask 'is everything ok?' as if someone had trained him that this question is highly correlated with good service.
i dont think 4 and a half stars id remotely right. must be an east german judge - teh form was filled out ahead of time

  • Stayed: March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank billsword
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2010

The Fairfax at Embassy Row is a perfectly pleasant place at which to stay, within close reach of the Dupont Circle stop on the Metro (the line connects directly to Union Station), and is in a neighborhood full of shops and restaurants. The rooms are very pleasantly decorated, and come with a fair amount of storage space, though the rooms themselves are not overly large. The only minor quibbles with the room that I had was a rather noisy air conditioning unit, and the in-room safe push buttons needed repair or replacement -the first combination that I gave the safe couldn't be re-entered to open it, due to over-use of the #1 button.

  • Stayed: March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MinisterOfCulture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Washington DC hotels
Dupont Circle
The Dupont Circle
The Dupont Circle
#23 of 141 in Washington DC
3,325 reviews
Dupont Circle
The Embassy Row Hotel
The Embassy Row Hotel
#86 of 141 in Washington DC
1,442 reviews
Dupont Circle
Kimpton Hotel Palomar Washington DC
Show Prices
Show Prices
Show Prices
Dupont Circle
Kimpton Hotel Madera
Kimpton Hotel Madera
#59 of 141 in Washington DC
1,287 reviews
Dupont Circle
Kimpton Carlyle Hotel
Kimpton Carlyle Hotel
#51 of 141 in Washington DC
2,190 reviews
Upper Northwest
Renaissance Washington, DC Dupont Circle Hotel
Show Prices
Show Prices
Show Prices

Been to The Fairfax at Embassy Row, Washington, D.C.? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Fairfax at Embassy Row, Washington, D.C.

Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008-2807 (Formerly The Fairfax at Embassy Row)
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
#20 Family Hotel in Washington DC
#29 Business Hotel in Washington DC
#35 Luxury Hotel in Washington DC
#43 Romantic Hotel in Washington DC
Price Range: $96 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fairfax at Embassy Row, Washington, D.C. 4*
Number of rooms: 259
Official Description (provided by the hotel):
Our intimate, upscale Washington, D.C. hotel offers approachable sophistication in a classic setting. Nestled among leafy avenues, world-class boutiques and exceptional dining, The Fairfax at Embassy Row, Washington, D.C. is a haven of refinement. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Preferred Hotels, Expedia, HotelsforEveryone, Orbitz, Hotels.com, Hotwire, Travelocity, getaroom.com, Cancelon, Evoline ltd and HotelsClick so you can book your The Fairfax at Embassy Row, Washington, D.C. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing