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“Great location and staff” 4 of 5 bubbles
Review of The Fairfax at Embassy Row, Washington, D.C.

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The Fairfax at Embassy Row, Washington, D.C.
Ranked #61 of 140 Hotels in Washington DC
Certificate of Excellence
San Diego, California
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great location and staff”
4 of 5 bubbles Reviewed August 11, 2014 via mobile

The hotel is less than 5 minutes to Dupont circle and the Metro, location can't get any better, the staff is very friendly and helpful, the front desk at check in (Peter) I think took out a map and explained the area for me. The only two negative things about this hotel are the breakfast as it was a big joke with hardly anything in it and the the bathroom certainly needs better water pressure in the shower.

Stayed August 2014, traveled solo
Helpful?
Thank ghaloob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, August 19, 2014
Thank you for choosing to stay at The Fairfax at Embassy Row during your visit to our Nation’s Capital. We’re very pleased to hear that the service levels you received from our staff were exceptional however we do regret that your dining experience was not what you had expected. It would be our pleasure to welcome you back for another visit and we thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,697 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
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English first
Burlingame, California
Level Contributor
52 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 11, 2014

Exceptional service door to door. The staff couldn't be more helpful and the accommodations were good. A beautiful hotel in a great part of town. The only drawback was they double booked our room, and that it not the first place this has happened. Everything worked out well, and we really enjoyed our stay. Two thumbs up to the staff.

Room Tip: Sixth floor, any room, was fine. there were other rooms we didn't see, but ours was just fine...
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  • Stayed August 2014, traveled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, August 19, 2014
It’s wonderful to learn that you enjoyed the centric location of The Fairfax at Embassy Row and the amenities that we offer. We’re happy to hear that our staff worked to correct an inconvenient situation and got you back to enjoying your stay very quickly. Thank you for taking the time to share your experience and please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain View, California
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 11, 2014

As a lifetime platinum member, I would rank the Fairfax at Embassy Row a five star. The front desk manager Ertoo helped me plan my 3 night stay, four rooms four months in advance.
We were very pleased with the rooms. The beds were very comfortable, and the bathrooms were clean. And very importantly, never a hint of smoke. I thought there may be problems with noise because of reading trip advisor reviews. We experienced none of that.
As a platinum member, I was given the choice of 500 points or continental breakfast. I chose the continental breakfast and happy I did. Fruit was very fresh, fresh pastries and bread and great toaster. And most importantly for me, porridge was perfectly cooked to my liking.
We love the location of being close to the metro at Dupont circle, and there was always a taxi available. Restaurants were close by. Ertoo and his staff took the initiative to recommend a great Asian restaurant "ping pong" which had wonderful dim sum.
As a platinum member the last fourteen years in a row (all through vacation), my wife and I agree this one of the best hotels for the rates they charge. An added bonus is the staff are so friendly and courteous. Whether we are talking about the gentlemen in the front of the door who will help with your luggage or assist with directions or housekeepers, or waiters in the restaurant, we feel customer service was A+, excellent!!! As a platinum member, my internet was free
And my daughter who is 19 who loves to jog late at night, and my parents who joined us who are in their late 70s felt very safe in the "embassy row" area.
Yes, I recommend fairfax.

Room Tip: If you are a gold or platinum member, request an upgraded room.
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  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Randy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, August 19, 2014
We certainly love welcoming our Starwood Preferred guests and we are deeply appreciative of your loyal patronage to The Fairfax at Embassy Row. It is wonderful to see that our staff was able to make your stay so enjoyable and that you and your family had the opportunity to enjoy the surrounding neighborhood with your favorite pastimes. Thank you for taking the time to share your experience and we look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
48 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed August 10, 2014

I returned to the Fairfax this summer with my sister and our boys. We loved staying in the Dupont area and enjoyed all the nearby restaurants, as well as shops. We felt self in the neighborhood. The Metro red line is so close to the hotel, which makes getting around in DC a breeze. The hotel is much more affordable, as compared to staying in the area of the White House, where my son was living at GW. We were given connecting rooms, which were huge and loved having all the extra space. The bathrooms are lovely. We appreciated the front desk staff for making that possible. Everyone was very friendly at the hotel and the doormen went out of their way to help us. This hotel is old world charm. I plan on staying at the Fairfax next time I am in DC.

Room Tip: Request a room on Mass Avenue.
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank teach2travel58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, August 19, 2014
What a wonderful compliment to learn that you will be staying at The Fairfax at Embassy Row on any return visits to Washington, DC! We’re so pleased that our staff worked to create the most memorable of experiences for you and your family and we thank you for sharing your appreciation of their efforts. It would be our pleasure to have you return and we hope it’s soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 10, 2014 via mobile

Lovely hotel ambience, wonderful DuPont location, attentive and hospitable staff in all departments, comfortable and nicely-appointed rooms, excellent buffet breakfast. My husband and I have stayed at The Fairfax numerous times and wouldn't think of staying anywhere else on future visits to DC!

Stayed July 2014, traveled on business
Helpful?
Thank lextravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, August 19, 2014
Hearing that you have returned to The Fairfax at Embassy Row time and time again makes us very happy. We love welcoming you back each time you visit! Please know how much we appreciate your kind words for our staff and property and we look forward to each and every time you make our hotel your home-away-from-home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 7, 2014

Washington DC has many fine hotels. For value, accommodations, and service, the Fairfax at Embassy Row is a great place to stay. The staff is especially knowledgeable and friendly. The Fairfax is central to everything and not a bad walk from Georgetown. I recommend it.

Room Tip: Book at least a deluxe room.
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank David A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, August 14, 2014
Thank you so much for your kind recommendation! We’re very pleased to hear that The Fairfax at Embassy Row and its dedicated staff provided you with an exceptional stay. We look forward to having you as a guest in the very near future and we thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
SoCal
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed August 6, 2014

The hotel was classic and in our absolute ideal location - steps from The Phillips Gallery, Dupont Circle shops, lovely neighborhoods, the Metro and restaurants. The room was on the 8th floor, beautifully appointed and quiet with a fine view of Massachusetts Ave (which I had requested based on other Trip Advisor reviews) and the Indonesian Embassy. Upon check-in we were asked our morning newspaper preference. We asked for the New York Times but it wasn't there in the a.m. When we checked with the front desk, they explained that they couldn't get the NYT but that if the Washington Post was okay, they would add that as our #2 choice. The Post was there the next morning. So when you cherk in have several choices.
The staff was very attentive. The doormen were always ready to open doors and get cabs if we needed them (which we didn't). The woman who cleaned our room was very kind and left us extra packets of regular coffee when we asked.

There weren't enough electrical outlets near the bed – all were filled with plugs from radio, lamps, phone, etc., so next time I'll bring a surge strip since I use my phone for a sound machine. The lobby was small so that when a lot of guests were there, it was really jammed.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank socaljudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, August 14, 2014
It certainly sounds like your stay at The Fairfax at Embassy Row created a memorable experience for you in Washington, DC and we appreciate your kind acknowledgement of our staff and property. Your pictures are wonderful and we thank you for sharing them! The Dupont Circle area provides our guests with a wide array of elegant dining and shopping options, along with world-class museums and attractions for ages. We’re so glad you had the chance to explore and have fun. On your next visit to the area, we hope to be your choice of accommodations and we thank you for your kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairfax at Embassy Row, Washington, D.C.

Property: The Fairfax at Embassy Row, Washington, D.C.
Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008-2807 (Formerly The Fairfax at Embassy Row)
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
#25 Family Hotel in Washington DC
#29 Business Hotel in Washington DC
#29 Luxury Hotel in Washington DC
#43 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairfax at Embassy Row, Washington, D.C. 4*
Number of rooms: 259
Official Description (provided by the hotel):
Our intimate, upscale Washington, D.C. hotel offers approachable sophistication in a classic setting. Nestled among leafy avenues, world-class boutiques and exceptional dining, The Fairfax at Embassy Row, Washington, D.C. is a haven of refinement. ... more   less 
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

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