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“Lovely Hotel”

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The Fairfax at Embassy Row, Washington, D.C.
Ranked #69 of 140 Hotels in Washington DC
Certificate of Excellence
Somerville, Massachusetts, United States
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Lovely Hotel”
Reviewed March 29, 2013

The Fairfax is an elegant hotel close to all the attractions. The rooms were nice, the bed was comfy, and the restaurants served excellent food. My only complaint was that I had my custom tux cleaned and it came back with my pocket square. I got credited, but was still somewhat annoyed. Overall, it was a good trip to DC.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, April 1, 2013
We are so appreciative that you took the time to let us know about your stay at The Fairfax at Embassy Row. It certainly is disappointing to hear that your tuxedo was not returned in the condition you had hoped and we do apologize for any inconvenience you encountered. Knowing that you enjoyed your stay otherwise, we hope that we can look forward to welcoming you back very soon and we thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,752 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (356)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
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English first
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed March 26, 2013 via mobile

A nice hotel with old world charm. Rooms are a bit dated but comfortable. Rooms by the street are noisy. Good food and drinks at both the breakfast and lunch venues.
Service staff were very friendly and helpful. Some language and communication issues.

Stayed March 2013, traveled on business
Helpful?
1 Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, April 1, 2013
We are delighted to learn that your stay at The Fairfax at Embassy Row was enjoyable and we thank you for your kind review. Your feedback is very important to us and we are grateful that you’ve let us know about the positive aspects as well as those that need our attention. It would be a privilege to have you stay with us again soon and we thank you for your review.
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New Paltz, New York
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 24, 2013

The Fairfax at Embassy Row is our favorite hotel in D.C. lovely old world charm, excellent service, charmiing fedral yellow & millitary blue decor. The rooms are charmingly cozy and peaceful. The resturant elegant & delicious! the very Brittish bar decorated with fishing & huniting pasteral scenes, the perfect place for a scotch or Bailys & coffee while a fire plase quietly smolders among comry couches draped in plaid. Well done, well done indeed.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, March 28, 2013
Your review has so accurately described the warm and welcoming atmosphere of not only our hotel, but of The Fairfax Lounge and 2100 Prime too! How lovely it is that the grace and elegance of The Fairfax at Embassy Row provides you with an enjoyable stay in Washington, DC. It is certainly wonderful to see when a guest fully enjoys their stay with us, and we look forward to welcoming you for your next stay, which we hope is very soon. Thank you for your most gracious review.
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sacramento
Level Contributor
91 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 24, 2013

My favorite places around DuPont Circle were booked so I chose this Starwood property . It was pleasant enough but room was small (even tho I was told it was one of their nicest). Not only was I annoyed that I had to pay $13/day+tax for Internet connection, I wasn't able to log on. When I asked for help I was connected to a very bored guy at call center who finally figured out the problem after 30 min of poking around on my computer.. Restaurant was ok but much better places within walking. Would stay there in a pinch butmuch prefer the Kimpton properties nearby for the money, customer service, room quality AND FREE access to Internet.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mayito2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, March 28, 2013
We are grateful that you’ve shared your experience at The Fairfax at Embassy Row with us. It seems that many aspects of your stay were not as you had expected, and we do apologize that the service levels you received did not reflect our commitment to customer service. Your review will be shared with our staff in order to re-emphasize that commitment and we do hope to be able to welcome you back in the future. Thank you for your review.
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Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 20, 2013

I have been to Washington DC annually for a conference and each time we have had a different hotel. This time the conference was held at the Fairfax at Embassy Row. I did not know about the hotel at all ahead of time and when we got there, we were pleasantly surprised.

The hotel is of the old style, with drapery, paintings, carpeted floors and lots of dark wood paneling. The rooms were pleasantly large with a nice sitting area next to the bed and a large desk. There is a refrigerator as well. They do charge for the internet access, but the access is very fast once established. The bed was very comfortable and there were plenty of towels and toiletries in the bathroom. They provide bath robes which were very nice.

Another nice feature was the fact that they had a paper of our choice delivered to our door every day.

We went to the bar to have a drink after we arrived and it is a pleasant old style bar. I ate several meals as part of the conference and the food service was absolutely fabulous. The food quality was outstanding.

The hotel is near the Dupont Circle so it is very easy to get to the Metro and then anywhere around the DC area. There are several restaurants nearby within walking distance and it's safe to walk late in to the evening. We went to the Kennedy Center and originally had planned to walk but ran out of time and had to take the cab, but it is close enough to walk there if you have adequate time. Georgetown is also within walking distance from the hotel.

We had a very nice stay and since the Fairfax is part of the Starwood Hotel Group, you can accrue points while staying there. I would highly recommend it for your next stay in the DC area.

Room Tip: Ask for a room with a street view.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helix1661
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, March 28, 2013
How wonderful it is to learn that your recent stay at The Fairfax at Embassy Row was so enjoyable, both your conference and your accommodations! It appears you were able to take advantage of many of the highlights of staying at our hotel, including a bit of relaxation in the Fairfax Lounge. We’re thrilled that you had the opportunity to explore the area and we thank you for all your helpful hints for other guests. Thank you so much for the great review and we look forward to your next visit with us.
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La Jolla, California
Level Contributor
88 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed March 20, 2013

Historic hotel in quiet, upscale area of Washington DC. The desk staff gave me a large, lovely room. Nice bathroom (albeit it with a COLD stone floor), bathrobe, nice toiletries. Turn-down service with a little chocolate and slippers laid out, soothing music on radio. Very nice on-site restaurant with breakfast buffet; if you want more food for less price go over to Le Pain Quotidien. Good fitness room. I am marking this down one grade from what I would have rated it because they charge for in-room Internet, which to me is like charging for electricity or tap water.

Room Tip: Obviously from these reviews some rooms are smaller than others. It may help to be a SPG member and...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hollyberry57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, March 28, 2013
We are delighted that your experience at The Fairfax at Embassy Row was enjoyable. Hearing that you were happy with your room is wonderful, as we have a variety of room types and sizes available and our staff is readily available to assist any of our guests with any room requests they may have. We have noted your comments regarding the cost of internet service and appreciate your feedback. Thank you for taking the time to let us know about your stay and we look forward to welcoming you back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 19, 2013

We stayed on the 5th floor in a Deluxe King room, facing Mass Ave. View was nice, room was cozy and well-appointed. Can't beat the location! Girlfriend loved the pillows; I loved the temperature gauge in the shower. Won't repeat what other reviewers have said about the staff, save that they're all spot-on -- very friendly staff!

The only tip I'd give is to avoid rooms with a connecting door. The people next door weren't particularly noisy, but we could hear everything. Didn't help that they were on a different schedule as us. Wasn't pleasant being awoken at 6am with the sounds of the neighbors getting ready. We didn't bring the matter to anyone's attention as we weren't looking to switch rooms, but keep this in mind when you're booking. Other than that, there wasn't much noise from the street or anywhere else.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RohanM230
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FairfaxatEmbassyRow, General Manager at The Fairfax at Embassy Row, Washington, D.C., responded to this review, March 28, 2013
We are so glad to hear that your recent stay at The Fairfax at Embassy Row was enjoyable. We certainly do appreciate the consistent reviews of our guests that speak to the dedication and attentiveness of our staff. Please don’t hesitate to specify during your next visit what your room requirements are as it would be our pleasure to place you in accommodations that fully meet your needs. We do apologize for any noise disturbances you encountered. It would be our pleasure to welcome you back for an exceptional stay in the future. Thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Fairfax at Embassy Row, Washington, D.C.

Property: The Fairfax at Embassy Row, Washington, D.C.
Address: 2100 Massachusetts Avenue NW, Washington DC, DC 20008-2807 (Formerly The Fairfax at Embassy Row)
Location: United States > District of Columbia > Washington DC > Dupont Circle , Upper Northwest
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Suites Wheelchair access
Hotel Style:
#25 Family Hotel in Washington DC
#29 Business Hotel in Washington DC
#31 Luxury Hotel in Washington DC
#43 Romantic Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Fairfax at Embassy Row, Washington, D.C. 4*
Number of rooms: 259
Official Description (provided by the hotel):
Our intimate, upscale Washington, D.C. hotel offers approachable sophistication in a classic setting. Nestled among leafy avenues, world-class boutiques and exceptional dining, The Fairfax at Embassy Row, Washington, D.C. is a haven of refinement. ... more   less 
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Also Known As:
The Fairfax At Embassy Row Hotel Washington Dc
Westin Washington Dc
Washington Dc Westin
Westin Embassy Row

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