Our family of six has stayed at the Fairfax Embassy Row every year for the past six years for Christmas week and other family occasions, largely because the hotel staff is so warm and welcoming. The rooms are very spacious and decorated in a tasteful manner. We have appreciated the many room options for our family. We've had two connecting deluxe rooms, a larger Superior suite connecting to a superior room, and once when the hotel was quite full, we all squished into a junior suite. The bathrooms are spacious and clean, and whenever there might be a housekeeping issue, the staff is quick to remedy it.
Once after Christmas Day 2012 I accidentally threw away a tiny but important piece of one of the children's Christmas gifts and the housekeeping staff, along with their manager, actually went through the day's garbage bags to find it!
Our only issue with this hotel is the so-so restaurant. The breakfast buffet is the standard fare - scrambled eggs, potatoes, fruit, etc. Again, here the staff made all the difference by running out for fresh croissants when they realized our kids were disappointed to see they'd run out. We've had lunch in the Jockey Club and it had that "lunch with your Aunt" kind of stodginess. Food was forgettable. The bar is dark and kind of unwelcoming.More