My husband and I stayed here together and he actually came here a second time himself as well for work. First let me say the front Desk staff member, David, is phenomenal and just knows customer service. The times we stayed here the main restaurant was under construction. There is another restaurant in the hotel with outdoor seating. This place literally ignored us for 30 minutes. My husband and I were seated by a very rude hostess. We were seated and I promise you we waited 30 minutes and no one brought us water or asked if we were being served and the restaurant was NOT that busy. It was pretty insulting. We just walked out. The hotel room decor has that old DC feel with beautiful old England style wall paper and gorgeous bathroom but there were ants in our room, our bathroom, and near the window. It was pretty gross. The location is near a lot of different restaurants and coffee chains. It is across the street from a caribou coffee. We walked to a lot of the destinations we wanted as well. Again, the front desk staff and concierge were great but the ants and rude staff from the restaurant really ruined the trip for us. My husband gave them a second chance but we won't be venturing there again. FYI the lobby is chic and they serve fresh chilled fruit drinks.
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- Also Known As:
- The Madison Hotel Washington Dc
- Madison Washington Dc
- Madison Hotel Washington Dc