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“Excellent staff and hotel”

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Loews Madison Hotel
Ranked #80 of 142 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Reviewed June 10, 2013

Conveniently located just outside of the city but still near The White House, this hotel was a joy to come back to and the end of our busy days. Everyone on the staff were friendly, attentive, and always had a smile on their faces. Clean room, very nice bars. Would definitely stay here again and have already recommended to friends

  • Stayed: June 2013, traveled with friends
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Thank BonnieJ718
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,374 - 1,380 of 2,251 reviews

Reviewed June 10, 2013

As other reviewers have noted, the Madison has an exceptionally friendly and professional staff. The rooms are an interesting blend of boutique hotel furniture with many classic Washington, DC touches. Excellent wines by the glass at the hotel bar as well.

  • Stayed: May 2013, traveled on business
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1  Thank TouringLawyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this reviewResponded June 11, 2013

Thank you for your kind words. We couldn't be happier to hear that you found our staff to be welcoming and professional. Our guest rooms were recently renovated and we did try to incorporate the feel and history of Washington D.C. into the decor. We hope you will come back to visit us again soon!

Warm Regards,
Sherry Abedi
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013

EVERYONE at the hotel is service oriented. You are greeted outside the door by the most personable and professional staff and that same friendliness is experienced throughout the hotel. The room was immaculate and well-maintained. Top quality linens throughout. A nice large bathroom and a spacious bedroom to relax in after a long day of sightseeing. We initially had trouble operating the coffee pot, and they quickly brought up a fresh pot, courtesy of the hotel. The concierges on duty helped make the trip most memorable: A big thank you to Kaeuthau R. She was extremely patient and her insight and recommendations were the icing
on the cake. We especially like using public transportation but are unfamiliar; and with the help of the concierges we managed to master it, even venturing outside the city.

  • Stayed: April 2013, traveled as a couple
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Thank John_R32147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this reviewResponded June 11, 2013

We try our best to make our guests feel welcome and we're ecstatic to hear about your positive experiences with our staff. Using public transportation in a new city can indeed be challenging and we're glad that our concierge was able to assist you. We appreciate your comments and look forward to welcoming you back to Loews Madison Hotel very soon!

Warm Regards,
Sherry Abedi
Hotel Manager

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Reviewed June 9, 2013

We stayed at this hotel, as we were attending a conference. It is about a 10 - 15min walk to the convention centre. The rooms are spacious and clean. Rooms contain a nice coffee pod machine. Good location, but no metro stops close by. Staff are helpful and friendly. Free wifi available in the rooms. There is also a small gym. The bar attached to the hotel - The Federalist is great. Good cocktails and drinks and staff very friendly.

  • Stayed: May 2013, traveled on business
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Thank anabab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this reviewResponded June 11, 2013

We're glad to have been your hotel of choice during your recent conference. While the fastest way to get to the Convention Center is to walk, McPherson Square metro is located 2 blocks away and provides easy access to many other nearby attractions. We're thrilled that you enjoyed the bar at the Federalist and hope to see you again upon your return to the area.

Warm Regards,
Sherry Abedi
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

This was the first time we have stayed at this hotel. First the positives - beautiful hotel and rooms, very comfortable accommodation, great facilities. When we arrived though the doorman (an elderly gentleman) was extremely antagonistic. When we were unloading our bags from our car he was shocked and annoyed that we wanted to handle our own suitcases! I explained to him they were heavy and two cases contained fragile items. When I asked to use the trolley he refused, stating it was "against the hotel rules" - I couldn't believe it, immediately entering into an extended argument with him in front of the hotel we were about to stay in for 5 nights. My wife managed to contact a manager (I assume) inside the hotel who told the doorman to allow me to use the luggage trolley. The ridiculous actions of one employee was the only downside to our otherwise fantastic stay at this hotel.

  • Stayed: May 2013, traveled as a couple
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1  Thank merk11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

Everything was ready when we checked in. We were warmly welcomed by the front desk and our room was immaculate. A hotel that I would return to on my next visit to Washington DC. All of the staff that I encountered from the doorman to the wait staff was wonderful. Everything was handled in a professional and friendly manner. Emphases on the FRIENDLY. The dining experience was the same excellent food at good prices.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with this hotel
1  Thank Harry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

From the time you are greeted at the front door to check in everyone and everything in this hotel is PERFECT. We stay here often and look forward to the little touches the staff does. Nothing is ever a chore! So many wonderful Staff-some of the OUTSTANDING ones are Romeo-Maureen-Scott and Innocent, to mention a few. They along with the rest of the staff make this hotel what it is!!!

Room Tip: Love the 14th floor
  • Stayed: June 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Doslocosguyspvrmx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews Madison Hotel

Address: 1177 15th St NW, Washington DC, DC 20005-2701
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Green Hotel in Washington DC
#38 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
Price Range: $155 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Official Description (provided by the hotel):
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc

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