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“location, location, service with a smile”

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The Madison Washington DC, A Hilton Hotel
Ranked #87 of 141 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 23, 2013

Excellent comfort, and ammenities, great location to catch up with morning coffee and Washington Post, N.Y. Times, WSJ, USA Today before walk, taxi, metro to wherever your pleasure of the day in moumental D.C. The bellman was a treat with a smile to start each day! Up the street from the White House, I could see why presidents have chosen to stay there...

  • Stayed: January 2013, traveled with family
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1  Thank SOSman_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,610 - 1,616 of 2,348 reviews

Reviewed January 23, 2013

Great location , close to the Mall the White House and near Dupont circle for restaurants . Our stay was easy and uncomplicated with friendly staff , lovely room and good weather ! I am sure they can not promise good weather but they seems to deliver everything else !

Room Tip: all the rooms seem well thought out and quiet
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  • Stayed: January 2013, traveled with family
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1  Thank PItexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

My wife and I thoroughly enjoyed our impromptu weekend stay at the Madison Hotel. We were both impressed with the decor, room furnishings and amenities. We also found the staff to be very friendly and helpful. The hotel is convenient to the White House, Washington Mall, and other DC attraction. We found the hotel via web searches and we are glad we did. We plan to stay there again and would highly recommend.

  • Stayed: January 2013, traveled as a couple
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1  Thank Charles H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2013

We had an excellent stay at the Madison for 2013 Inauguration weekend. We stayed for three days which allowed us ample time to sight-see as well as attend the swearing in. Hotel is very centrally located. We walked each day to our destinations (although cabs are plentiful as well): The White House area attractions and restaurants (10-15 minute walk), the National Mall and Smithsonian museums (30-45 min), The US Capitol (45 minutes) and Dupont Circle (20 minutes). Hotel was very inviting: rooms were clean, staff was quite attentive, available and informative as needed. Hotel provided very thoughtful (and useful) inauguration gear and tote bag that easily got through extensive Inauguration day security. Only downside, this is not a major restaurant district like Dupont Circle or Adams Morgan, U Street, Logan Circle or Georgetown, so except when eating at the hotel, we went to these other areas for dinners. There are many useful stores a couple of blocks north on P street (P between 15th and 14th-Whole Foods, CVS Pharmacy, etc). Our 10th floor room was very quiet, even with Inaugural festivities on the ground floor. All in all an excellent hotel. I recommend highly.

Room Tip: Upper floor rooms (ours was on the 10th floor) are very quiet. We were in a Deluxe with two queen si...
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  • Stayed: January 2013, traveled solo
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1  Thank Perry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded January 25, 2013

We are delighted that you chose The Madison while celebrating the exciting events of the 2013 Inauguration! An electric time in Washington DC, Inauguration is a wonderful time to visit the city and we're glad that you found our Survival Bag amenity handy. We appreciate your feedback and hope to see you again upon your return to our nation's great capital!

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Reviewed January 22, 2013

This hotel was everything we could have wanted it to be. It only a few blocks away (walking distance) from just about everything you want to see. The bellman were great, they always welcomed us and opened the doors for us as we walked in and out of the hotel. The front desk was very helpful as well as the concierge. The rooms were a good size and the decorations gave off the authentic Washington DC vibe. My friend and I purchased the hotel through hotwire and the price could not be beat! I would definitely stay here again!

  • Stayed: January 2013, traveled with friends
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1  Thank alibI8678CQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

We chose this hotel because of its location, as we prefer to walk to get to our sights, and that way we always get the feel of the city and all sorts of interesting things along the way. We were so happy to have chosen this place for our stay in DC. The staffs were very welcoming and obliging. The room and bathroom were clean, modern, and up to date. The decor is totally wonderful. We would be happy to stay at The Madison again the next time we are back in DC!

  • Stayed: August 2012, traveled with family
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1  Thank Eiffel21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2013

This is an average. The booking process gets 1 star. The rest was a solid 4+.

Booking a reservation here was like pulling teeth! My email took 2 days to get a response, and when I called, 3 different calls before I reached a live person. Once I did get through, the phone reservation agent was so rude that I could only imagine he misunderstood and thought I wasn't coming at all (I was coming under another friend's reservation). Not good setup for arrival! I emailed the hotel to ask what was going on and if we could expect better treatment upon arrival and, surprise surprise, got nothing back. To be honest, if we hadn't been part of a wedding booking, I would have switched hotels at that point.

Once we arrived (we were part of a large wedding booking), staff was more friendly, which was much better. The hotel bar closed extremely early, that was our only complaint, and a bit of a surprise in a big city. Otherwise staff was consistent, location is perfect, rates were fine.

  • Stayed: August 2012, traveled with friends
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1  Thank wonderlilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at The Madison Washington DC, A Hilton Hotel, responded to this reviewResponded January 23, 2013

We apologize for the complications you experienced with your reservation. We strive to provide warm, attentive service and regret to hear that you were met with anything less than outstanding customer care. We are glad that you chose to stay at The Madison despite this inconvenience and thrilled that you enjoyed your experience once you arrived. We take your feedback seriously and will use this information to address these challenges moving forward. We look forward to your return so we can provide you with the superb, customized service for which The Madison is known!

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Additional Information about The Madison Washington DC, A Hilton Hotel

Address: 1177 15th St NW, Washington DC, DC 20005-2701 (Formerly Loews Madison Hotel)
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Green Hotel in Washington DC
#40 Business Hotel in Washington DC
#41 Luxury Hotel in Washington DC
#45 Romantic Hotel in Washington DC
Price Range: $116 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Madison Washington DC, A Hilton Hotel 4.5*
Number of rooms: 356
Official Description (provided by the hotel):
A sophisticated retreat with historic charm, The Madison, a Hilton Hotel is just steps from K Street, and only blocks from the White House, the city’s convention center and two Metro stations. Walk to Dupont Circle and McPherson Square. This heart-of-downtown location makes the hotel convenient for sightseeing, conferences and business. We are five miles from Washington National Airport. Our service-centered hotel boasts PostScript Restaurant and Lounge, fabulous event space for up to 500, a sauna and steam room in the health club, and some suites with balconies. We are also family- and pet-friendly. Each guest room, suite and accessible accommodation has free WiFi, a flat-screen TV and comfy bathrobe. On higher floors, our suites offer free premium-plus WiFi, a coffeemaker and a sofa bed in the living area. ... more   less 
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc

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