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“Lovely hotel, would definitely stay here again!” 5 of 5 stars
Review of Loews Madison Hotel

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Loews Madison Hotel
Ranked #69 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Philadelphia, Pennsylvania
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Lovely hotel, would definitely stay here again!”
5 of 5 stars Reviewed January 6, 2013

Stayed in this hotel for a business trip, and was very impressed. While my room was on the smaller side, it was very nicely furnished, with a plush king-sized bed, comfy armchair, and desk with ergonomic chair. Bathroom only had a shower, but this was not a negative for me. Bathroom amenities were high-quality (and I like that they provided shampoo/conditioner without sulfates, parabens, or phathlates). Everything was very spotless. I appreciated the in-room Keurig as well. Wifi was complimentary and I connected with no problems. The fitness center had the basic machines, and also towels and water (which I don't always find in hotel fitness centers). While it is a central location, it's not that close to any metro stops, and the area is rather quiet at night which is good for sleeping and bad, I suppose, if you want to go out, but that's what cabs are for. I would definitely stay here again, whether it be for business or leisure.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank kyrielle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (361)
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English first
Fort Lee NJ
Level Contributor
50 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed January 6, 2013

The quality and price of this renovated hotel in an excellent location is worth commenting on.
We were planning a late December weekend in Washington DC. We'd been to Washington several times and had usually stayed at hotels from pricier chains. Typically when we travel outside cities (Amish Country, Williamsburg VA., Lake George, NY) we tend to find decent motels in the range of $150 a night and have a few chains that we gravitate towards but when staying in a city, we prefer something more polished. Of course, we expect the rates to be quite a bit higher for such accomodations. For this trip, we did our online research using a few of those websites that run comparisons of hotel rates or bargain rates. We came across The Madison with rooms at $152 a night (plus tax and parking).
The room was fabulous, well appointed and comfortable, the service friendly and attentive, the amenites were a delight.
The only negative to this choice was that it was a good few blocks to a Metro station. However, the hotel IS downtown in a nice area in walking distance to the White House.
Highly recommend.

Room Tip: We got better rates by calling the hotel directly instead of booking with the "guaranteed lowes...
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Barry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, January 8, 2013
We're delighted that you enjoyed your experience at The Madison, Barry. We strive to provide the right mix of attentive service and amenities to make each stay relaxing and invigorating. We thank you for your positive feedback and look forward to your next stay!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed January 5, 2013

The Madison was my first stop upon my business trip to DC. I arrived close to midnight from a delayed flight, and was warmly greeted at the door as well as the front desk. I was promptly checked in and was thrilled when I got to my room. It was the most inexpensive room they offered (Deluxe Room), and it was immaculate and identical to the pictures on their website.

The furnishings were well-maintained, and the room and bathroom were spacious. I liked having the K-cup machine in the room, as well as the no-hassle wifi access. I also enjoyed one of the salads from downstairs. It was overpriced, as all hotel food is, but it was a well-made, quality salad.

My only complaints are the street noise (normal vehicular traffic) and the A/C unit is LOUD. It doesn't rattle, but I woke up whenever it turned on during the night. It's not particularly disruptive, but just louder ambient noise that I was not used to.

I stayed in a similarly-priced hotel down the street during the rest of my stay, and I vote The Madison as vastly superior. This is the first lodging and accommodations I've had where the website is identical to the place when I've arrived.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Lamcc83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 4, 2013

I thought this hotel was pretty good for the money. Pros and cons:

Pros:
-it is reasonably priced for the area
-always taxis outside
-the rooms were nice and modern
-the rooms were more spacious than I thought they would be!
-complimentary wifi and it had really good signal

Cons:
-it's not very close to a subway. Farragut North (red line) and McPherson Square (blue and orange lines) are the closest, but both are at least 4 or 5 blocks. Coming from the airport via subway I thought would be no big deal but it was not easy once we realized how far the hotel was from the subway and we had our luggage with us, definitely take a taxi!
-Room service is $$$$. We got 2 burgers and 2 sodas for $50!
-a few problems with the staff. We paid for our hotel when we booked it (and we booked it through The Madison, not a third party). When we arrived and gave them our credit card for incidentals the lady at the front desk tried to charge it for incidentals plus the entire stay! We had to explain to her we had prepaid and then she saw it on the screen. They should definitely look for that enforce charging us!
-upon leaving the guy at the front desk this time also tried to charge us for the stay (he actually asked us the price we had been quoted so he could charge us). We told him that we had prepaid and he immediately responded that he saw it. Why are they not looking to this before charging us???
-business center not only charges you for prints, but it also charges you for using the computer! I've never had a hotel charge for that before, and it was a $5 minimum.
-we paid extra for a city view which ended up just being an office building. Definitely don't feel like we got our money's worth there!

Overall our stay was nice, but i wish they would do away with the charges in the business center and train their staff better!

Room Tip: Don't pay more for a city view... It's only a view of an office building!
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank April A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, January 8, 2013
April, we greatly value your feedback and apologize for the inconvenience you experienced after prepaying for your room. Our staff is meticulously trained to deal with prepaid bookings and we have taken note of your experience so we can prevent it from happening in the future. We regret to hear that you felt your view and meal could have provided a better value - we will take this into consideration to further improve our establishment. We are, however, very glad that you enjoyed your complimentary wifi and the decor of our newly renovated guest rooms. We appreciate your review and hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
philadelphia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed January 3, 2013

Great hotel 3 blocks away from McPherson square metro & 5 blocks from the whitehouse. Friendly staff with great service. Would stay again in a heartbeat. We stayed Xmas break and were upgraded to a suite. The hotel seemed slow during this time. Great firm bed with feather pillows and blanket.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank cohanley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, January 8, 2013
We are thrilled that you enjoyed your upgrade! Our staff strives to provide warm, attentive service and we appreicate your positive feedback in this regard. Our beds and blankets were all recently upgraded so it's wonderful to hear that you found them comfortable. We hope to see you again soon the next time you are in D.C.!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
69 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed January 3, 2013

Visited here for one night in December. Upon arrival we were greeted by "Innocence" (real name?) and he was amazing. Accommodated us arriving early, gave us great recommendation for Lunch and tips to beat the crowds. Five star service.

The room was a tad small but decorated amazing, great bed and bathroom, very comfy space for my wife and I. The location is perfect as you can walk to the White House and pick up a cab to see other destinations. I highly recommend this property and plan to visit again on my future stays to DC.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank topherashley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 1, 2013

It is well located in what can be considered "downtown DC", about 5 blocks from the McPherson Square Metro Stop which is the metro stop one uses to get to the White House. If you are looking for a place close to the Mall, then this is too far of a walk for that purpose, though the hotel is so handsome and peaceful, we used cabs to get around which were always waiting guests of the hotel. Cabs are so plentiful in D.C. that finding a cab back to the hotel was easy as well. When you considered the low price of the cab against the cost of individual metro cards for each member of the family, a cab was the better choice and this hotel was worth it.

The staff are delightfully attentive without being annoyingly over-attentive. The staff also pay close attention to detail and strive to meet any request with professionalism. This hotel provided much better service than we usually receive at Westin Hotels which are usually our preference. In our case, our son has life threatening allergies to several types of food and the chef and restaurant managers went to great lengths to be sure that there was no cross contamination of the food. This place has great service, handsome recently renovated decor, and good food. We saw several families with younger children check in over the course of our five night stay but we never heard any disruptions. It had a feel of a hotel that would appeal to adults, but children were certainly welcome.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank awareofthemoment
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Loews Madison Hotel

Property: Loews Madison Hotel
Address: 1177 15th St NW, Washington DC, DC 20005-2701
Phone Number:
Location: United States > District of Columbia > Washington DC > Downtown / Chinatown , Penn Quarter
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#23 Green Hotel in Washington DC
#32 Luxury Hotel in Washington DC
#41 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#59 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Official Description (provided by the hotel):
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., Our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. Luxury hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc

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