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“Beautiful” 5 of 5 bubbles
Review of Loews Madison Hotel

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Loews Madison Hotel
Ranked #75 of 140 Hotels in Washington DC
Certificate of Excellence
GreenLeadersBronze level
Highlands Ranch, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful”
5 of 5 bubbles Reviewed September 20, 2012

This hotel is the perfect combination of colonial charm and modern styling. The rooms are welcoming. The bathroom was very functional and most importantly clean! This hotel provides the features of a nicer hotel with courteous staff, a nice workout room and a newspaper at your door. I hope to stay at the Madison again soon.

Stayed September 2012, traveled on business
Helpful?
1 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,102 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (385)
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English first
Buckhannon, West Virginia
Level Contributor
281 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed September 20, 2012 via mobile

4 nights have proven to be a challenge with sleep. The mattress is awful. (The bed linens are nice). Every time My husband or I turn in bed, the entire bed moves, the springs bounce... Poor quality. The hotel desk staff is very good, but housekeeping lacked. Did not replace coffee needs or shampoo/soap so had to request more. No extra toilet paper until we ran out. In our deluxe room we have a wing backed chair. On first night we watched TV, one in the desk chair and other in room chair. Not comfortable at all... So we called to front desk to see if we could get another chair if they had one. Within 15 minutes they brought one to the room... A+ service on this matter. It made our evenings relaxing to wind down from our day in DC. Each room should have two... Who wants to come in from their day and sit in an office chair while the other person sits with their feet up? Hotel sound quality is good and cool air temp. Would have enjoyed a bathtub to soak body in after long walks in town, but only a mediocre shower head. Nice mini bar choices and reasonably priced.

Stayed September 2012, traveled on business
Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, September 27, 2012
We are sorry to hear about the challenges you experienced sleeping on our mattress. Englander Velvet Touch Ultimate Super Plush mattresses are intended to provide the utmost comfort. We are glad to hear that you found our staff attentive and are very appreciative of your feedback so we can better service you in the future.
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Aspley Guise, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 18, 2012

We loved staying at the Madison. Great boutique hotel. Perfect location. Staff was very helpful and friendly. Nice comfortable room, newly renovated, good size room, quiet. The concierge was very helpful with dinner reservations and activities. We would definitely stay there again...charming!

  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Katie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, September 27, 2012
Thank you for choosing The Madison! After completing our year-long restoration we are very happy to hear that you found our guest rooms to your satisfaction. We look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germantown, Maryland
Level Contributor
3 reviews
4 of 5 bubbles Reviewed September 17, 2012

The hotel was lovely. The decor was beautiful, in fact I took pictures of the bathroom for when i get the chance to remodel my own bathroom.. Really nice bar and great location. Good bar food. We got a free upgrade on our room.

All thar being said the bed was hard as a rock and it was a very uncomfortable overnight stay. Some might prefer hard as a rock but my husband and I aren't very picky and neither of us slept well. In fact the next day a neck injury Ive been contending with flared up and I've been in a lot of pain. To be clear the neck issue was not related to my stay but it was worse after a sleepless night on their hard bed.

I would recommend the hotel to others as its really lovely with great service. The issues I had could be just a personal preference.

Room Tip: We were on the 11th floor and it was very quiet. Lower levels would likely be noiser.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stoves48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brighton
Level Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

My wife, daughter and myself have just enjoyed 3 nights in DC in The Madison. Our 'run of the house' triple room was delightful. The furnishings, bedding and linens were quality and the room was attractive and clean. Little extras that we appreciated were a good coffee/tea maker in the room and free wi-fi.The hotel staff throughout were friendly, helpful and courteous. Reception were kind enough to extend our check out for an hour to fit in with our travel arrangements, the concierge was very knowledgeable and helped us book things and the porters gave us directions and arranged a taxi when needed - all with a smile and no fuss!Our experience exceeded all our expectations.
The hotel is also in a great position only 5 minutes from the nearest Metro station and 15 minutes walk to the White House and The Mall. All in all a great visit. Five star service at a value price.We would definitely return.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, September 18, 2012
We are ecstatic to hear that the service you experienced exceeded your expectations. We recently underwent a large restoration and it’s wonderful to hear that you enjoyed the décor and in-room amenities. We thank you for choosing The Madison and look forward to you and your family’s return!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland
Level Contributor
47 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed September 13, 2012

I recently stayed at The Madison in NW Washington for a business trip. The service was courteous, friendly and prompt at check-in. My room, a standard king, was perhaps slightly smaller than average, but the space was comfortable. The included Internet was a nice bonus. Bathroom appointments were very nice. I also ate at the restaurant. The food was good, but not exceptional. My fish was a bit on the dry side. Service was excellent.

I returned recently and wanted to stay at the Madison again. Prices had doubled in the two weeks since my previous visit. While I liked the hotel, I don't believe it was worth the additional cost, so I found alternate accommodations.

  • Stayed August 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank foodsterPortland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, Ca
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 12, 2012

Stayed in a king room for 5 nights over labor day weekend to attend a wedding. The wedding ceremony was held in the Madison Hotel and the staff was wonderful! They were friendly, efficient and made our stay there extremely pleasant. We stayed in Room 831 and had a view of the streets and buildings of DC below. The room was clean, bed was comfortable and a decent size. The bathroom fixtures and towels looked new and were clean as well. Which is extremely important to me! We also visited our friends who stayed in their one bedroom suite and noticed that it was clean as well. The furniture was a little dated, but it served the family well and had enough room for everyone to congregate in. We ate lunch at the restaurant/bar and were pleased with the meal. Service was quick and the staff was attentive. I want to give a special thank you to Diana who was our cocktail waitress at night as well as our server during the day. We were a large group of 30 and she always took great care of us. Overall, I would recommend staying at the Madison because of it's cleanliness, friendliness and convenient location to all things DC!

Room Tip: The elevators were quick, so I would recommend any room above the 5th floor for the view
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  • Stayed September 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jenerin805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMMadison, Hotel Manager at Loews Madison Hotel, responded to this review, September 18, 2012
We were delighted to host the wedding ceremony and are thrilled that you enjoyed your stay with us. Cleanliness and attentive service are of our utmost importance and we're very happy that they met your expectations. We look forward to welcoming you back the next time you are in the D.C. area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Loews Madison Hotel

Property: Loews Madison Hotel
Address: 1177 15th St NW, Washington DC, DC 20005-2701
Phone Number:
Location: United States > District of Columbia > Washington DC
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#27 Green Hotel in Washington DC
#34 Luxury Hotel in Washington DC
#40 Business Hotel in Washington DC
#45 Romantic Hotel in Washington DC
#58 Family Hotel in Washington DC
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Loews Madison Hotel 4.5*
Number of rooms: 356
Official Description (provided by the hotel):
Become a part of history when you stay at Loews Madison Hotel. Located in the heart of downtown Washington D.C., our hotel has been honored to host distinguished guests including Elizabeth Taylor and John F. Kennedy. Our unmatched dedication to service has made us the first choice for political and social leaders, global travelers and families seeking the cultural legacy of our nation's capital. Only a short stroll from the White House, Embassy Row, and National Mall Monuments, Loews Madison Hotel is a refreshing destination for corporate stays, relaxing getaways and unforgettable gatherings. Appointed with sophisticated furnishings, our Washington, D.C. hotel features a collection of rooms and suites with amenities fit for a president. ... more   less 
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Also Known As:
The Madison Hotel Washington Dc
Madison Washington Dc
Madison Hotel Washington Dc

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