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“A 10 STAR RATING!”
Review of The Hay-Adams

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The Hay-Adams
Ranked #2 of 141 Hotels in Washington DC
Certificate of Excellence
New York City, New York
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“A 10 STAR RATING!”
Reviewed March 31, 2014 via mobile

There is simply no other hotel we've stayed at that compares to the Hay-Adams! We stayed in a beautiful studio room and the amenities were spectacular and the bed was so comfortable, you will definitely have a great night's sleep. As beautiful as the hotel is, the real stars are the staff. The service is impeccable, from valet, front desk, bell men and housekeeping. We come to Washington, DC often and this is now the only hotel we will be staying out, nothing else compares! Tip: don't miss having a drink at the downstairs bar, Off the Record, very classy and historic!

Stayed March 2014, traveled as a couple
Helpful?
9 Thank Joseph1823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HansBrulandHA, General Manager at The Hay-Adams, responded to this review, April 2, 2014
Dear Joseph 1823,

We are delighted to hear you enjoyed you stay at The Hay-Adams! Your warm remarks are truly appreciated. Our entire team hopes to have the opportunity to welcome you back to The Hay-Adams soon!

Sincerely,
Hans Bruland
VP/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,274 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (287)
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Houston, Texas
Level 5 Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 31, 2014

We stayed here two years ago and were so impressed that we took our son and family and my 90-year-old mother here for a few days. We cannot say enough about the helpfulness of the staff. It was my mother's first ever stay in DC and it made it special for her. Also, the staff was absolutely wonderful to our two-year-old grandson who was constantly on the move, checking everything out. The negative for the superior rooms is that they are small and the view of an office building nothing special, but they are very quiet. However, the location beside Lafayette Park is ideal. The restaurant was nice, but much too expensive - especially for breakfast.

Room Tip: If you can afford it, the suites facing the White House are excellent, but very expensive.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank 997juneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Fl
Level 6 Contributor
135 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed March 26, 2014

We recently spent four nights at the Hay-Adams. Everything about this hotel is first class. The location is perfect (right in front of the White House), the decoration is elegant and pleasant, and the beds are very comfortable. But the star of the show here is the service. The staff at Hay-Adams could write a textbook about customer service. Everyone made us feel at home. From the doorman to the bell man to the waiters at the restaurant, everyone had a smile on their face and seemed really eager to serve their costumers. We had a small problem with our room. We reported it once to the front desk, and they immediately took care of the problem. If I have to get picky, my only semi-complaint would be that the bathrooms are really small. But, I will certainkly stay again at teh Hay-Adams during my next visit to D.C.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank TampaDocFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HansBrulandHA, General Manager at The Hay-Adams, responded to this review, April 9, 2014
Dear TampaDocFoodie,

Thank you for your positive review of The Hay-Adams; I am very pleased that you enjoyed your stay. Our team strives to provide personalized service to each and every guest, and the greatest reward is our guests’ satisfaction. I am glad to hear that the Front Desk was able to promptly respond to the small issue with your room. We look forward to your next visit to Washington, D.C.

Sincerely,

Hans Bruland
VP/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 24, 2014

It is a beautiful, grand hotel with elegant, very comfortable rooms. The staff is very friendly and helpful in every way. The hotel has a great location with a short walk to many great restaurants and to the mall.

Room Tip: I booked a standard room and found it very nice
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  • Stayed March 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Jodi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 19, 2014

We had a very favorable experience at The Hay-Adams, Washington D.C. Many of the employees went above and beyond the call of duty to make certain our stay was more than pleasurable. The Front Desk service, Nick McLaughlin, was outstanding as well as the service received from Mark - Concierge and Sean - Bellman. We will definitely return!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank William S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HansBrulandHA, General Manager at The Hay-Adams, responded to this review, April 2, 2014
Dear William S,

Thank you for taking a moment to share your experience on TripAdvisor. Nick, Mark and Sean will be thrilled to hear your positive remarks. We look forward to your next visit to Washington, D.C. and The Hay-Adams!

Warmly,
Hans Bruland
VP/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Kisco
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 17, 2014 via mobile

We spent 3 nights and it didn't matter that we were too early for cherry blossoms or that it snowed our final day. This is a gracious, old fashioned and traditional hotel where everyone from the front desk to doormen to concierge to bar waiter to chambermaid went out of their way to make us feel welcome and special. We were celebrating my significant birthday and found champagne and cake awaiting us one evening. When the crowd filled Off the Record (the bar) to capacity Friday afternoon, Patrick brought chairs into the lobby just outside the room and offered us complimentary cocktails until a space opened up inside. We felt like guests rather than customers -- a crucial distinction. Rooms are wonderfully quiet and beautifully appointed in ivory and soft neutrals for a restful stay.

Stayed March 2014, traveled as a couple
Helpful?
6 Thank ChamoisMountKisco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amelia Island, FL
Level 6 Contributor
111 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed March 16, 2014 via mobile

If this hotel is in your budget and you enjoy being pampered, just do it. Everything about it is a luxury stay with attention to detail the norm. If you like to get your own ice, then this may not be the place for you! It is a great location for taking in the sights but frankly with the metro, everything in DC is reachable. Too bad Congress hasn't seen the need to help provide this kind of public transportation in every large metropolitan area. The Hay-Adams earns its stars!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank offtheclock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HansBrulandHA, General Manager at The Hay-Adams, responded to this review, March 17, 2014
Dear offtheclock,

The entire team will be very happy to hear how much you enjoyed your stay. We hope you will be able to join us again soon!

Sincerely,

Hans Bruland
VP / General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hay-Adams

Property: The Hay-Adams
Address: 16th & H Sts. NW, One Lafayette Square, Washington DC, DC 20006
Phone Number:
Location: United States > District of Columbia > Washington DC > Dupont Circle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Washington DC
#2 Romantic Hotel in Washington DC
#3 Family Hotel in Washington DC
#12 Business Hotel in Washington DC
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Hay-Adams 5*
Number of rooms: 145
Official Description (provided by the hotel):
Welcome to Washington's landmark residence of choice for visitors to our nation's capital. The Hay-Adams, a luxury boutique hotel, is as close as you can get to staying at the White House without a personal invitation from the President. Originally designed in the 1920s as a residential hotel, The Hay-Adams carefully emulates the ambiance of a distinguished private mansion on Lafayette Square. The 145-room boutique hotel in Washington, DC features 21 luxury suites with stunning views of Lafayette Park and the White House. All of our guest rooms exhibit the perfect combination of heritage, luxury, contemporary comfort and technology. Ideally situated in Lafayette Square and steps away from many of Washington D.C.'s famous attractions, The Hay-Adams is the premier destination for leisure and business travelers alike. ... more   less 
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Also Known As:
The Hay-Adams Hotel Washington Dc
Hay Adams Washington Dc

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