I don't understand the hype about this hotel. This is, after all, a five star hotel and you pay a consicerable price for your room, so you can expect a certain level of comfort. The rooms are nice, especially those with the fireplaces.
The staff was friendly all right but not very professional. Any additional request was met by a certain level of panic. We arrived quite late in the night and had to beg for our bags to be carried to our rooms - not very five star like. The restaurants the concierge suggested were simply the most expensive in town - my guide book could have told me that!
Breakfast was nice in the airy restaurant but the staff seemed unable to accomodate our teenage children.
Worst of all, I secured my reservation with one credit card but paid with another - bad idea! They double charged me and I am waiting until today to get my refund (about one month later) - and an apology.
Other hotels are much more professional in handling secial requests and even everyday business (like payments!).
- Official Description (provided by the hotel):
- Welcome to Washington's landmark residence of choice for visitors to our nation's capital. The Hay-Adams, a luxury boutique hotel, is as close as you can get to staying at the White House without a personal invitation from the President. Originally designed in the 1920s as a residential hotel, The Hay-Adams carefully emulates the ambiance of a distinguished private mansion on Lafayette Square. The 145-room boutique hotel in Washington, DC features 21 luxury suites with stunning views of Lafayette Park and the White House. All of our guest rooms exhibit the perfect combination of heritage, luxury, contemporary comfort and technology. Ideally situated in Lafayette Square and steps away from many of Washington D.C.'s famous attractions, The Hay-Adams is the premier destination for leisure and business travelers alike. ... more less
- Reservation Options:
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- Also Known As:
- The Hay-Adams Hotel Washington Dc
- Hay Adams Washington Dc